Hilton Garden Inn Orlando East/UCF Area

It’s ok for a quick visit. Rooms had a humid odor.

I am a wheelchair user and I had my small dog with me. I made this clear when I made my reservation and paid for the room. All was fine until I tried to take my dog outside. The door outside was close by and all was fine until I tried to get back in my room. The door opened into the room and I tried to back in and the door was too heavy. A passerby helped me but with that knowledge I only stayed the one night. I would appreciate a refund of my second night. I understand the reason for the heavy steel doors but unless you are in a wheelchair you cannot understand. I made the front desk aware. Also they don’t have “room service” for meals. You go to the onsite restaurant.

Location, friendly employees I didn't like the bathroom; the shower needs remodeling. Also, the hotel hallways lack air conditioning and have an unpleasant odor—I think it's due to the carpet and the lack of airflow.

It was close to campus & well maintained

I’m sure it was great but didn’t eat there A better hair dryer that drys with some force

staff is attentive and helpful

It was nice.

Nice, clean hotel. However, the chef didn't show up for work, so breakfast items were not available othet then the buffet. I'm assuming that was just one unfortunate case that will be promptly addressed. That said, the staff was helpful.

The lobby was clean, staff friendly. The first room smelled of disgusting mold odor. Got another room assigned and still had a slight stench. The sheets had an odor too. Rooms need to definetly have the carpeting pulled out and ac ventilation updated. Will not stay again.

Muy limpio. Comodo. Personal muy amable

Andrea at the front desk was awesome! Half the plugs didnt work. The air was also testy. Was very cold on arrival. It was very hot when returned in the evening and never fully cooled off over night.

Clean

Staff

Upon arriving the Lobby and grounds were clean and maintained. The lobby staff greeted us amd were very friendly and accommodating. The first room we were assigned unfortunately had a super bad mold odor and we refused to accept the room. The lobby staff apologized and gave us another room. The hotel is clean but they need a new ac ventilation system and to rip out the carpets. There is still a bad odor in the rooms. The sheets also had a slight odor as well. If your in a pinch its fine for a night, but I wont be staying again.

Breakfast was solid can’t complain

The hotel was clean but worn. The carpet in our room was frayed, the bathroom door does not close properly, it hits the floor forcing you to push the door closes and the one thing I did not like was the water has a dunky smell and taste.

Staff are very friendly

The rooms were dated and were not cleaned very well. The location is great

My stay was good. The only issue was the bathroom sink was slow to drain and the water buildup was quick.