Boston Marriott Peabody

Nice clean place

The daytime front desk where rude, I had a disabled women, I’m heavily pregnant and a small child. They refused to bring a bell hop up. They know who we were because of prior interaction. The machine was off for the kids not to play.

They had feather down pillows and comforters, and I am allergic… But they did give me an alternate blanket and two foam pillows. Also, the pool was contaminated and had to be shut down, but the hotel was very nice about it.

Propreté des lieux et confort des lits

Clean

Cleanliness and very helpful staff

From check-in with manager Jessica who offered an upgrade, to check-out with personable staffer Ciara, the stay could not have been improved. Room was immaculate, quiet, a great sleeping environment. Look forward to returning.

Clean rooms was a positive - they staff was not customer friendly as I would have anticipated- a little dismissive of basic needs

Clean room.

Yes

It was what you expected all the above

The hotel was unexpectedly lovely. It feels like a boutique hotel that you’d find in downtown Boston but it in a burb. Would definitely stay here again!

Didn’t accept cash

The hotel was excellent- but honestly, even if it was terrible I’d give 5 stars just for the staff! They were incredibly kind, helpful, personable. So sweet to my kids, so knowledgeable about the area as well as surrounding areas. Would happily stay here again. Thank you!!

Jessica, check us in close to 10:00 p.m. on Thursday evening (7/2/26). She is gracious, kind and professional. We had left a horrific Airbnb earlier in the evening. Our holiday weekend was salvaged. Thank you!

We had a fantastic stay at the Marriott Peabody. The staff were exceptional and very friendly, welcoming and always happy to help. Our room was spotless, the bed was incredibly comfortable with wonderful quality cotton sheets and super soft pillows, and the air conditioning worked perfectly, making for a great night’s sleep. The shower was excellent with plenty of hot water and good pressure, and there was complimentary quality shampoo, conditioner and shower gel available to use. The only minor downside was that the hairdryer was fairly average, but it did the job. Overall, a wonderful stay, and we wouldn’t hesitate to return. Highly recommended!

Clean and comfortable room.

We just spent Friday and Saturday nights at the Boston Marriot in Peabody MA to attend a Saturday evening wedding in Beverly. Our room was sufficiently clean and the king size bed was comfortable. We checked in Friday afternoon and were out for the evening. Upon returning we attempted to adjust the A/C and did not feel that it was cool enough but retired for the night. We left early next morning to explore the nearby seashore and were planning to cool off in the hotel pool when we return. We learned from a hotel employee that the pool was closed for maintenance, on a warm summer weekend when the hotel was booked with multiple wedding parties and guests. When inquiring we were told that a letter had been sent out to us prior to our arrival, which we hadn't read, informing us of the situation. At the desk when checking out we mentioned our complaints, and the staff inquired if we had read the letter and if we had called about the A/C. On us I suppose, but we were not interested in waiting for maintenance to address the issue in our room due to time constraints. Overall, not the Marriot experience we had enjoyed during multiple stays in our earlier careers while traveling.

I am a Marriott member, yet I had to pay for internet. Was this a mistake?

Nice location and outdoor amenities