Sleep Inn Philadelphia Center City

Great location and friendly staff.

Buyer beware: do not pay more than $150 a night. My review is complicated by the fact that the pricing model left me paying almost 3x what the rate was the day of our stay. Hotels.com couldn't refund me because I didn't ask for a price adjustment 12 hours before check-in, and the hotel couldn't refund me because I used Hotels.com. When I booked my trip, the prices of hotels around the city were escalated due to the World Cup and the 4th of July festivities. However, once the room rates plummeted by a significant amount, it would have been considerate to receive an adjusted rate. Pros for the hotel: proximity to areas of interest in the city, walkability, air conditioning. Cons- price inflation, expensive parking, hand sanitizers near elevators remained empty the entire stay even after we mentioned it, stairwells were unkept, the room had a musty smell, the bathroom door was not clean, shampoo and conditioner were empty, and staff was not friendly or helpful. Overall, this was a hotel that wanted to be a higher-end hotel, but it was not at all. Very disappointed in our stay.

Not well maintained, needs lots of repairs and it appears it wasn’t cleaned regularly

Requests for room tidying and fresh bath towels were ignored. Staff blamed a lack of "system access" and refused to provide standard bath towels, offering only small ones instead. The manager on duty was entirely dismissive, lacked empathy, a bit mean and offered zero solutions to fix these basic amenity failures.

Room very clean. There was no fitness center just a room with treadmill being used as storage We were not informed about breakfast but the person checking us in was very friendly.

The hotel was very old and not well kept, I would not recommend staying here.

Nothing

The breakfast was good, but our room was dirty. We changed rooms and the door would stick so you would have to ram your shoulder into it to open it.

The hotel rooms are run down. Old dressers and chairs in the room with holes and stains on them. Tv didn't quite work right. Breakfast was the worst with 3rd rated qualities. Awful food.

Very quiet I was able to get well needed rest. The room was clean and cozy. Will definitely be returning soon No complaints

Walls, carpet, sheets in disrepair. No coffee the first day at breakfast. Location was very central and good for on foot exploring. Would only stay again if they fixed and freshened the property.

Didn't like having to pay $35/night to park at the property. Carpet in room needs a good steam cleaning too.

Breakfast, self serve was kinda fun Could benefit from beter vacuum cleaners and more detailed cleaning

It was a good stay fora good price. Just what we needed for a quick business overnight.

Parking is not easy and lot is expensive not included in your stay.

The hotel was located in a busy part of the city however it was very easy to find. The front desk person that assisted me was very knowledgeable and helpful. The room was clean and more spacious than I expected. And I appreciated that there was complimentary breakfast!

Nice room, good walking distance to destination

Staff were very mindful about who was checking in. Room was ok, but there were issues with paint peeling in the bathroom and a stain which was a bit concerning on the side chair. Needs some tlc. Location was good being located near China Town, Reading Market, and Jefferson Station. Pretty central to most things. Not a room with a view, but served the purpose.

clean room, parking is 30 per night.

My key card didn't work on two occasions necessitating me having to go down to the desk to get it sorted out. A box of takeout food was left in the mini fridge. Room carpet and furniture was shabby. Bathroom was clean and looked like it had been recently renovated.