Hilton Garden Inn Pittsburgh Airport South-Robinson Mall

Great bartender

Very nice hotel near the airport. 25 min. drive to the city. Room was super clean. All 0422-1077

Drain knob was broken but an ok stay

Great place to say conveniently located for major attractions, stores and restaurants.Awesome buffet

The first girl when I came at three, said that was going to be a delay in check-in almost an hour and said she wasn’t sure all my room needed to do was be checked. It was clean.. after already having a long hard day that’s not something that you wanna hear and then to be felt like oh I don’t know when I’m gonna get checked in kind of sucked But when I came to check in at 3:30 the young lady was so absolutely nice and so helpful. She got right on there had my room checked. I was checked in within 10 minutes her and we shared a story. She was absolutely amazing. she made everything and made me feel at ease and I even got a complementary breakfast for waiting so I just wanna say to that young lady that checked me in at 3:30 at the shift change on Saturday you guys need to get her a bonus or some stars because she was so patient and so amazing and so nice and I cannot believe I cannot remember her name was Alexa or Erin.

Not enough towels and no good TV stations.

Exceptional

Superb

Good location and staff was the best.

Breakfast was fantastic and service was excellent. Food was so great and delicious. The ambience of the restaurant was amazing and refreshing. Everything was just great..

Staff was excellent, very friendly and super helpful. The shuttle to the airport runs every half an hour, and having the restaurant open for breakfast and dinner was great.

No

No issues with this property. Check in/out was smooth. Room was ready and clean when promised. I would definitely stay at this property again.

Very good

Bed was comfortable. Lots of choices to eat around property if you wanted to use restaurants aside from the one inside the hotel. Staff was friendly and helpful.

Clean, convenient, new. Enjoyed the stay a lot.

NONE. Breakfast was horrible!Fake scrambled eggs from a box and OJ! Go to First Watch, the restaurant serves real eggs and OJ. Pancake seemed to be mixed with glue bcs. it sticks at roof of my mouth. The room is NOT quiet! We could hear LOUD noises (motor cycles, 18 wheelers and trucks) from the highway. It is much quieter outside than the room

NONE. Breakfast was horrible!Fake scrambled eggs from a box and OJ! Go to First Watch, the restaurant serves real eggs and OJ. Pancake seemed to be mixed with glue bcs. it sticks at roof of my mouth. The room is NOT quiet! We could hear LOUD noises (motor cycles, 18 wheelers and trucks) from the highway. It is much quieter outside than the room ?

The hotel was fine. But the check in girl made things incredibly difficult. I tried to show her the email stating incidentals were covered. She made me spend 40 minutes on the phone with engines support staff just cuz she had the power to make it happen. He sent over a card and she complained it wasn’t enough and co tinier to harang the caller and myself. If I was able to cancel the stay and go somewhere else I would have. She was incredibly difficult and made things awful out of sheer petulance. The rest of the staff was great but this girl was awful. By far the worst check in experience I’ve ever had.

Excellent location to the airport and mall for restaurants and shopping