Microtel Inn & Suites by Wyndham Pooler/Savannah

Confortable room

Always enjoy the stays here

We stayed at this property previously and it was fine. This time was horrible. First they had me on the second floor instead of the accessible or first floor room. Once the room was fixed and we got settled into the new 1st floor room, the doorknob broke and could not be opened from the outside so we had to get a new room. After packing everything back up we went to the third room. The 3rd room smelled strongly of pest control spray and the air conditioner was loud and rattling the whole night, the electrical outlet was hanging out of the wall, and the bathroom was only half clean.

The room presentation was ok but wasn’t was the fact I got 2 key cards and only one worked (didn’t go bk due to no needed to because it was me and my son ) so we get in the room and we turn the air on it will be cool for a moment then it will turn hot then flash bk to a lil cool and then it let out this burnt odor ….the refrigerator and microwave smelled like Chinese food and we just checking in ….then the tub needs to be upgraded due to the fact it’s not leveled it’s like it’s sinked in the middle like It has a dip….then when asked for extra rags it was frowned upon and why… I don’t know….. due to the fact I think everyone needs 2 idk bout yall but I know bout me …..then it’s like the cleaning lady came around that Saturday to clean the room but I told us to give us a min an we will be leaving only to come back to the beds half made like we could of did that ourselves (pics below)then our last day the cleaning lady was trying to rush us out but check out wasn’t until 11…the breakfast can be a lot of versatile meat of choice would be nice…improvements are needed

Very convenient. Exceptionally clean.The staff was welcoming and very friendly. loved the pool hours.

The staff were friendly and helpful my room was clean and cool . The bed was comfortable which gave me a good night sleep. I will stay again.

The property’s location was the only plus to this stay for me. When we walked in the building it smelled of marijuana even on the second floor and in our room when we entered. The bathtub did not have a stopper to take a bath only showers. The tv channels did not work and it did not automatically connect to the hotel’s internet. When we went down for breakfast all that was offered was waffles and cereal which is not what we were expecting for a continental breakfast. The bedding in our room on one of the beds smelled of urine. If we had not have already paid we would have left and went somewhere else.

The room was so clean and the staff was so kind

The room was spotless, the staff was incredibly kind and welcoming, and the breakfast was truly unmatched! We were given a clean, comfortable, ADA-accessible room that exceeded our expectations. I will definitely be coming back. 10/10, no complaints whatsoever!

Everything was okay, met expectations for the most part TV connection was quite poor, Desk Clerks were very loud with/at each other at breakfast. Breakfast consumables were fair at best.

Everything was pleasant (as usual, since we've stayed there many times)

Overall well kept building, room was clean, average breakfast

The only good thing about this property was the comfortable bed I like nothing about this dated place

The room was not clean and had a smell in it. The rooms were connected but the door was not secure. Our room was not the one we booked.

Excellent location N/A

The rooms were very clean and well maintained. One of the employees at the front desk was extremely aggressive. He raised his voice at me, treated me disrespectfully, and made me feel very uncomfortable. It was a disappointing experience that took away from an otherwise pleasant stay.

Breakfast was ok. Location was ok. The hallway carpet was dirty and ripped up. No elevator to get to second floor with luggage.

Easy check in. Staff is friendly. Our room was very clean and smelled nice. Our room didnt stay cold during the night. I had to keep dropping the temperature, which isnt normal for me to go as low as I did, but it was doable. The room is very humid, which I know is a common issue anywhere, just be mindful of that. The cleaning staff comes in every day to collect dirty towels and trash, and replenish anything needed. The pool was closed during my stay due to health code violation (unsure exactly why) so that was a little upsetting for my kids, but at least the beach is like 40min away. Idk what keeps happening but three out of the four nights we stayed, we kept getting woken up to by smoke/fire alarms. The first night was around 11pm, and we had to wake up at 5am the next morning, so that sleep disturbance was uncomfortable. Another night it was around 2am I believe, and then the last time for us was around 11pm again. Maybe its smokers, idk, but having that happen during most of our stay and waking us up was not pleasant. Breakfast is very plain. Just bagels, muffins, cereal. I saw hard boiled eggs in the fridge. No warm food. Overall, the stay was good for what I paid for which was around $65 to $75 a night. I wouldnt recommend long term stay like I did, but a night or two isnt bad at all. We were there for an event at the convention center and it was cheaper to stay here than staying in Savannah.

Staff was friendly & bed was comfortable but hotel has seen better days. It’s a dive, worn out everything. Stains on comforters and sheets, holes in walls, worn dirty carpet. Continental breakfast is really pathetic. Smelled like weed everywhere you went. Was honestly the worst shape Microtel I have ever stayed in and I use them a lot. Won’t be returning to this one.

But: We encountered 2 very unfriendly front desk staff. One actually argued with me when I asked for more coffee since we declined cleaning service the first day. Said that they never provide coffee when there was clearly a coffee pot and all the coffee fixings in our room. The pool area was in very bad shape and there were old shopping carts all over the grounds in that area. The ice maker was broken on the first floor. And when I asked for an extra set of towels, I don’t even know how to explain the attitude. The 2 days we did have the room serviced, it was not vacuumed.