Broadway Inn

It is stated on Expedia that parking is included, however, they demanded $10 for the parking. In the room I got were holes in walls. Moreover, there were holes in a floor covered by very old dirty carpet. It is unsafe for anyone, especially, older people to get around in that room. The smell in the room was disgusting. Everything in the toilet room was falling apart. There was no hot water. That den has to be demolished or at least needs an entire refurbishing. Keep away from that awful place!!!!

Don’t trust the Expedia reviews and please read the reviews on GOOGLE. This was easily our worst hotel experience. we were unexpectedly charged an additional $10 parking fee for what appeared to be a regular outdoor parking lot. the room looked dusty, so my girlfriend decided to inspect the bed. We are extremely glad she did because we found what appeared to be a live bed bug crawling near the end of the bed and underneath the mattress. We immediately packed our belongings, left the room, and reported it to the front desk. The employee briefly checked the room, claimed she could not see anything, and was extremely dismissive and rude toward us. Bed bugs hide inside mattresses, wooden frames, and other small spaces, so not immediately finding one during a quick inspection does not mean the room is safe. She told us to leave and said that Expedia—not the hotel—would refund us. However, when we contacted Expedia, we were told that the hotel denied the refund and claimed we had been offered another room. That is completely false. We were only offered another room but why even stay. We did not feel comfortable staying anywhere in this hotel after finding a bug in the bed. Between the cleanliness of the room, the employee’s rude behavior, and the hotel providing conflicting information to avoid refunding us, we strongly recommend staying somewhere else.

Second room was liveable, but they did have running water due to a leak. I'd suggest spending a little more for something better. Side note: Some people showd up in the parking lot and a dude with a shopping cart full of power tool just started u loading them into the cars trunk. Guy got paid and they both left. Sketchy neighborhood, be ware.

Location was good , near transit rail.

Ok

It was available Extremely overpriced; most of the lights and outlets in the room did not work including TV, nor did the shower. Sink was FILTHY

The location and the staff were great. The amenities were dated, but the beds were very comfortable and the hot water was phenomenal. The air conditioner worked great but the TV did not work at all. It was dated and could’ve been cleaner. But overall, no real complaints.

I wouldn’t recommend it to anyone. I wasted my money honestly

Great deal. Friendly staff. Highly recommended!

Sheets had stains on them, pillows had weird lumps and were all different. One of the people who was traveling with us who was the only one who slept under the sheets got bit up by bed bugs. I will never stay at this place again. The soda machine was broken and had a sign on it that said “No work”. If you are planning on staying here because of cost take your chances somewhere else. The room key was given to me in a paper sleeve that was definitely used. We stayed in room 212 and it was pretty bad.

size, location floors were not clean, felt sticky and left our feet/socks very dirty. bathroom door was broken/very hard to shut and was super loud to open. desk chair had unknown white stains on it

Unable to connect to the internet

Very quiet restful stay and kind accommodating staff. Very nice view of the city skyline from the balcony and right next to a tram stop.

Very poor

Terrible experience from the start. First they charge $20 to park for the night. Checking in i was handed a key card in a reused sleeve. Like reused 50 times. Torn and written on numerous times. My room was horrendous. The floor isnt level. Hair in the sink. Lipstick and stains on the towels. TV did not work. Shower would not get hot at all. Had to take a cold shower. Carpet felt damp. I didnt even stay the night it was so miserable.

The big plus was Union station is a 10 minute walk across the Broadway Bridge. Hotel is outdated and was reasonably clean, there are no restaurants nearby.

My friend and I stayed here for a concert, and the only perk was the walking distance to the Moda Center. The cleanliness of the room left much to be desired, but it wasn’t until we were in bed, ready to sleep, that the real disgust set in. A little bug scurried across my face, and when I opened my eyes, saw it and noticed tiny red, mite-like bugs all over my bed. This hotel has a bed bug infestation. We immediately went downstairs to check out. The person working the front desk at 12:30 a.m. appeared to be about 12 years old (we confirmed there were no adults available) and seemed well-versed in exactly what to say about the bed bugs. They offered a refund but said I first had to contact Expedia. Before even leaving the parking lot, I contacted Expedia, who then reached out to the hotel. The hotel denied the refund, claiming they had already inspected the room and found no bed bugs. Somehow, in the roughly five minutes it took for that communication to happen, the child at the front desk had apparently managed to inspect the room. The hotel has also ignored my emails, despite my providing photos of the infestation, and continues to refuse to issue a refund.

Bad

Found the room to be well appointed and very clean. Air conditioning worked well. Parking secure. Comfortable bed and great shower. Could use an update on the curtains-larger and heavier material perhaps but these were adequate.

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