The Suite Inn

It was so awful I left. Drugs being sold on door steps. Very unsafe. I am awaiting a full refund!

Later that evening, when we returned to our room, we discovered that our hotel room door had been left open. Fortunately, nothing appeared to be missing, but there is no way to know whether someone entered the room or went through our personal belongings. During our first night, someone knocked on our door after 3:00 a.m. We were unable to determine who had gained access to the building. Additionally, the toilet was not functioning properly. After reporting all of these issues to the hotel manager, we were moved to another room. I asked the manager what steps could be taken to ensure our safety and whether the hotel's surveillance cameras could be reviewed to identify who may have entered our room. The manager informed us that while the property has surveillance cameras, there were no cameras in the building where we had been assigned. As a result, our concerns about the security breach were not meaningfully addressed. Unfortunately, the replacement room presented another issue, as the air conditioning was not working, making the room extremely hot and uncomfortable. Throughout the entire weekend, there were also individuals panhandling on the property

We stayed three nights and had to go to the desk about something every night. The first night we only had 1 wash cloth for two people and when we asked for another we where told they didn't have anymore and gave us hand towels and was promised that cleaning would drop the next day and refresh, but they did not. So back to the desk we went. The 3rd night our key cards stopped working and had to ask them to rekey them. This is an ok stay but nobody was helpful and the place is under renovations. But they are not finishing an area before they let you stay. Poorly run establishment. Much better places to stay!

Comfortable bed and super clean. Needs all doors and black painted furniture repainted, looks tacky. Our room had a full sized refrigerator.

I liked the headboards in the room

Ac didn't work . Room had no toilet paper. Hole place was dirty and really loud .

Stay somewhere else. Area looks rough. Not a comfortable place to stay.

You get what you pay for. There was not water running from the sink

There is.m in the lobby that offers to pay $5 for their reviews. This is the only thing that explains their Google ratings.

So basically this hotel is rapid cities go to for meth and fentanyl use. It was nothing but a trap house. It was so disgusting. There were stains all over the futon. If you wanna call it that there were crumbs and dirt all over it the trash cans were filthy. And I literally saw two drug deals go down. I would take this off of hotels.com. Because it is so disgusting. I am not want to complain but wow people need to be informed what they are checking into. It is a drug Haven.

Absolutely nothing. Never did stay, left immediately, horrible place, 2 cops questioning people, very sketchy, holes in wall, not even a room number on door, nothing like pictures, people smoking out windows.

I have a child with a wheel chair. They placed plus on the second floor. They do not have wheel chair access, but we could just carry it up the 9 steps if we wanted. We never checked in due to this. Hotels.com and the Suite Inn feel like this is acceptable.

I hope at least the towel and bed are clean, better not cause me get allergy.

We got a new room. Carpets was wet by bathroom, writing, tape,dust all over from contractor. Couldn't get TV to work. Asked front desk for help they never showed. Elevator was broken. The lounge was disgusting dark dirty and was told bar food but 3 kinds of pizza. I wouldn't have sat in the place. Nothing for the 'breakfast '.

No number on room door. No strike plates on door frame.

This stay was a pleasant surprise after long flights in. Staff were very kind and helpful, the room and building were clean. It was quiet and what's best is we slept good. We will be staying there again when we're up in Rapid City. Thanks staff.

The bright spots were that the room was clean and had a full sized and fully functional microwave and refrigerator/freezer. It also had a nice little 2-burner stove, and a faucet and sink in the little kitchen area. Unfortunately there were no pots or pans, plates or utensils, and no dishwashing liquid or dish towels. There were also no bath towels, remote for the TV, light bulb in the nightstand lamp, and no table or desk. The front desk person said they would bring the towels and remote, but they didn’t. They did, however, provide them later, after I asked for them a second time. There were 2 chairs, but one of the legs on one of the chairs was broken. The mattress on one of the beds was way too soft and was uncomfortable for sleeping. The mattress on the other bed was only slightly better. The hotel’s ice machine was broken. Some of the guests were overly noisy. To their credit, the front desk tried to address the issue multiple times, but to no avail. The hotel permits smoking right outside the entryway doors, which caused the lobby and hallways to smell like cigarette smoke.

No cable tv, pool wasn't available to use. Flooring was dirty.

The staff was ok Place was packed, seemed like people were living there. Our room was horrible. The shower was not usable, nails sticking out of trim, smoke detector was not functioning

Location only Was moved twice before given a room that had been cleaned and had hot water. I did not want to complain a third time, but TV did not work and toilet ran every ten minutes. Mattress was broken. I slept in my car and just used the bathroom facilities. Terrible.