Echo Suites Extended Stay Reno

the two burner stove top is wonderful that this hotel provides along with a full fridge. the staff is amazingly sweet and thoughtful of their tenants. coffee in the early morning is provided. its peaceful as well; you cant hear your neighbors, but if someone is heavy footed on a floor above you, or if something drops, rolls, dragged, you can hear it. they have doggo treats for your doggo as well. very well taken care of property.

No complaints. Nice stay. However, the facility is a bit hard to find, due to being behind other buildings with no clear signage to parking lot.

No hair dryer no conditioner only one soap

The room smelled like bug spray. We did notice some ants in the room

This is great for a traveling man camp construction kind of sleeping quarters. This is by no means a place for a young family to sleep. People banging doors at 2-3am and the hallways reeking of cigarette smoke. Not for a family, great for transients

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Everything was excellent the staff the property no addicts or hookers kids was safe

The rooms and hotel were so clean. We thought this was a brand new hotel by how clean this hotel was. Will be staying again.

THERE IS NO ICE MACHINE ??? And very noisey all night long

The staff was amazing

They have laundry

The hallways and rooms had a sort of dingy smell, considering its a relatively new building that was kind of confusing. Staff, though I only spoke to one person, was fine but not overly friendly. Trying to get a hold of stuff when I was away from the property was impossible so several of my questions or requests were unaddressed. Ultimately considering the price I probably wouldn’t stay here again.

Easy check in and out, had everything I needed for a week long stay. Would stay here again. Great location as well with plenty of things close by.

It wasn't good from the start. I arrived to pick up my room key because I checked in online, supposedly to make it faster. I sent a message to ask if I could check in early and they told me they charged one amount for an hour and another amount for half an hour, and that check-in was at 3, so I preferred to wait until 3:00pm I arrived at the hotel to pick up my key because I thought I had already checked in online for a faster experience, but they said no, it was until 4 pm and they couldn't do anything.Do they charge for early entry and offer a discount for late entry, or how does it work?And I wasn't the only one; several people arrived and no one was allowed to check in because supposedly it's at 4, but the website says 3:00. My experience wasn't very pleasant, so I don't know if I'll go back there.

We booked the room in advance, and when we arrived, they said that they canceled our room, and that we should’ve been notified. We were never notified and still charged the amount. After telling the staff how wrong this situation was, they eventually had a backup room that had one queen bed when the reservation was for two twin beds and three guests. They told us that we needed to reach out to Expedia directly, but we feel that this is the responsibility of the Hotel and Expedia.

Hotel.com helped us with this nightmare ‘hotel’.

Clean rooms. Halls are a bit noisy, but a nice place to stay.

Clean room, good parking,

Friendly and helpful staff

No hot water for shower, lumpy mattress. I won't be back.