Howard Johnson by Wyndham Reno Downtown

Staff are friendly. The price is good and near all the casinos. If you want a place to state for affordable rate stay here.

A/C doesn’t function at all, they turn all of the ACs off and as soon as you walk in the room, it’s on fire… so hot it’s miserable and you’re sweating… I’m supposed to feel comfort as soon as I walk into my room I’m paying over $100 a night for… Had to change rooms in the middle of the night because ac never cooled the room down. It was cold outside, and HOT in my rooM. Woke up sweating. 216 Door barely shuts and 315 has huge gap in door frame. Tv doesn’t work then I go to find the cause, it’s the worst rats nest I’ve ever seen. Floors are dirty… Phone was nothing but static, leading to the front desk attendant having a ridiculous attitude, Front desk guy took the phone off the hook and went outside on purpose, wouldn’t answer my calls from my cell phone. As I was trying to talk to the manager, for days, the attendant acted foolish as I told her I refused to pay for a room until I speak to the manager. She said I need to pack my things and leave. Bathroom fan is RIDICULOUSLY loud at random times. Sink and shower drained slowly in new room Loud noise coming from outside literally all night Water goes everywhere in both showers Blind doesn’t even cover window, you can see straight into the room. Broke my property having to move in the middle of the night and deal with both a/c units!!! Even the new functioning one was insane and either freezing or off. To be in the bed with it on was to be freezing, and I’m hot blooded. Remote isn’t even connected to tv only connected to box, can’t even control volume or turn tv on or off. MOLD on the ceiling!!!!!

Nothing The rooms were disgusting and not sanitary.

Nothing The front desk check‑in office is located in an area with no signage indicating that it is the main office. We spent approximately ten minutes searching for someone to assist with check‑in. Although one building displayed a sign marked ‘Office,’ no staff member was present. After waiting inside for several minutes, we were eventually called from across the block and informed that check‑in was handled in a different building. This lack of clear signage, direction, and staff availability significantly affected the check‑in experience

The location was fine, near the freeway ramp and walking distance to nearby food and grocery. This is not the control of the facility- People/cars passing by can be heard if they are really loud or making unnecessary sounds.

It was convenient cause we were moving through the area and came late at night. Yet staff at registration desk were nice and friendly, and accommodated us fast and careful (One of our boys hurt his leg and could hardly walk; and we got a room next to an elevator!) Thank you! Parking space at the hotel is scarce, we had to park across the street

In downtown Not so clean

Photos are missing leading

Poor wifi as hotel is 4 stories tall, Close to Highway.

Parking lot was packed but I found a space, check in was good too room was easy to find but the room wasn’t that clean the shower was dirty and so was the sink but I slept good so I’m not complaining to much

It’s pretty much certified as a drug den, people everywhere on something. Upon checking in, the two ladies were so rude to me. The second I turned around to leave there were 5 cop cars in the parking lot trying to deal with some addicts freaking out. I got in my car immediately. I slept in my car because that was just way too much OH AND THIS WAS IN A SPAN OF 15 MINUTES

Noises tenant and traffic. Accommodation were inexpensive and staff was excellent

They took a $100 security deposit out and never returned it.

problems with parking

Na

It was decent for the stay. Would most likely stay again for the price. Great staff.

Easy check in and out

The room was poorly clean. The night stand was dusty, greasy, and the floors were also dirty.

Clean room

Bad part of town