Courtyard by Marriott Dallas Richardson at Spring Valley

My room smelled like an ashtray shake cigarettes

Great stay!

N/a

None

We stayed for one night and didn't use any amenities. The hotel was nice and well kept, but the bed was springy and uncomfortable. The mattress was too firm, no padding on top. Like sitting on a futon with springs. The pillows were small and lumpy. Did not get a great night's sleep. Everything else about the room was great, but the bed is the most important part and that was a fail. Linens were nice, though. Also was surprised they charged for parking, considering it was practically in an industrial area. Not downtown or someplace where space is at a premium.

N/a

Clean, convenient location, reasonable rates. We will use them again.

The Staff was excellent and friendly we didn't use the breakfast..what we didn't like was no Microwave and no bathroom vents..but besides that it was very clean and friendly..

Easy in and out to park close to the door we needed. Signage easy to spot from the roadway. Handy Starbucks in the lobby as well as a shop with need it right now items Fantastic plaza across the street with middle eastern restaurants. Very easy access to main roads. This will be our go-to lodging for future trips to Richardson and Garland.

Room was clean & it was ready early, check in was easy. Pool was nice to sit back and relax. Staff was very welcoming and helpful

Location was good.

No further comments.

Hotel was situated in an industrial park area with parking lot that was in need of repair. Did appreciate finding out when I arrived there was a $7/day parking fee, when it was not stated in the website amenities. The shower and toilet area required some gymnastics ability maneuver in and out.

Staff OK Room could be updated Beds a little too soft We Got a few bites wonder if from bed

We loved our stay. Wanted to commend Charlotte for a very smooth check in with a good smile.

Clean room! Amazing staff! Breakfast was absolutely phenomenal! Will definitely be back again soon! Thank you for everything ❤️

Exceptional

Superb

Close to the softball fields and restaurants

Next morning, they found a 1 king, the correct bathroom, but no separate sitting room. I packed up my belongings, found a valet trolley, and rolled myself to the new room on 1st floor. I would have asked for help getting this done, but hotel maintains a slim staff. I am 78 years old with COPD, I rested a bit and went to eat. They stop providing breakfast at 10 am, I showed up about 10:15. Was able to buy a cup of fruit and Starbucks. FYI, limited menu; cheapest item was a $6.00 bagel. The price of food, snacks and sodas, was another tell that they cater to business clientele, who have expense accounts, not to people paying with their own dime. All staff were great: helpful and kind. The rooms and whole campus very clean. I felt welcome by staff, but I wish I had stayed somewhere else for my 7 day staycation.