Quality Inn & Suites Richardson-Dallas

Guess the saying speaks for itself where “you get what you paid for” comes in play.

I saw a roach on the wall the microwave was dirty

The place is not well maintained. I had a room that was clearly not cleaned up by the staff. Mold all over the walls, stains on the floor, hair from the previous guest all over the shower stall, and even a baby roach walking over the furniture. I went to the front desk and told the guy it was disgusting and that I wanted either a different room or a refund. He gave me another room that was somewhat more clean and I stayed for the rest of my check in. I would not recommend this place unless you’re down in the dumps broke or need something quick and cheap. That was first and last time I’m going there ever again.

The property itself is not horrible. It’s decent however the room I was given did have a slight scent of weed which I did not like. The bathroom door had mold on it. The breakfast was not good at all. The wifi was terrible, I couldn’t complete my work because it was horrible.

The staff was kind of mean and room was kind of dirty

It was nasty and we had a hole in our wall. Someone came to look at it at 8:30 at night. Staff was not helpful

Good Good

The bed was super comfy with plenty of pillows. When I got there to check in the staff at the desk was like "ID" with no smile at all. No welcoming words upon arrival and when I went to my room and saw there was only a half of roll of toilet paper. I came down to ask for another one. He looked at me like I was lying about it. but he went and git it, handed it to me, I said "thankyou!" He did not reply. Worst staff member. He is getting the property low scores. Also some of the sockets were coming out of the wall.That can't meet code! The bathroom is so small. Shower and toilet literally 2 feet away from each other. Shower door opening and closing makes it hard to get in and out if the shower. Especially if you are heavy set. There is mold around bottom outside of shower. There's no vent in restroom.

Clean and breakfast was good. Price is also great depending on other hotels in the area. Recommended

There are huge cracks around the door frame and ac units is super loud. Super unprofessional and staff are living on site and the hotel super uncomfortable when you walk out your room to staff family just sitting around staring at you

Good breakfast, clean lobby, good price I killed a roach in my room.

The hotel looks dirty and stink. In the bathroom there was black mold in the floor. One of the bed didn't have comforter it was a very bad experience

The property was honestly just disgusting . I booked based on the reviews saying it was clean but it was VERY far from clean . I didnt Even want to walk on the floors it was SO nasty . The staff was helpful but they need to do better and hire better cleaners.

When reserving the room online, I chose to "pay at property". Before I Arrived at the property my card had been swiped on 3 separate occasions without permission. I arrived early (before 3pm), got an attitude when checking in with front desk staff. I was given a room next to a door that you could only open from the inside due to a bad card reader. The TV was broken when I turned it on. The alarm clock didn't work. The shower knob was installed wrong. The water pressure was not good, and the room smelt like mildew. I do not recommend this property.

Run from this place.

The front office staff was horrible Monday when I arrived. He wouldn't get the manager when I requested one. I could hear every 18 wheeler, motorcycle, car/truck and helicopter all night long. Bed was hard. I got no sleet at all. I will not be going back there at all.

Right next to 75, so loud traffic. Hard to sleep

It was worst than a motel.. they should degrade the hotel to a motel. Beds r so close to the washroom.. the washroom has a sliding door, so think how congested the rooms r!!!

Additionally, a fight broke out in the room next to mine, which kept me awake throughout the night. The situation became so severe that the police had to intervene, force entry into the room, and arrest the individuals involved. During the incident, the police asked me to leave my room in the middle of the night and remain outside while they handled the situation. Despite the significant disruption and inconvenience, no one from management reached out to apologize, check on guests, or address the incident.

No vent. No elevator. No good aminities