Holiday Inn Express & Suites Richland by IHG

Clean cozy room good breakfast nice pool and hot tub.

Excellent breakfast Good a/c

Construction is ongoing. When I needed sleep in the day, I got to listen to the workers on the scaffolding outside of my windows performing construction on the building facade. It would have been quieter to sleep inside the engine of a 747

All the things you expect at a Holiday Inn. Beds could habeen firmer or less prone to wiggles.

Staff was very helpful, breakfast was good. A/C was excellent.

Hotel is under construction police were there because a women's stuff was stolen from the hotel room smelled like cat piss they moved us at 12am to another room called us early in the morning and said they wanted to move us again the manager was not empathetic at all and wanted actually charge us extra we left a day early because we couldn't take it anymore aaaallll while on our father's day weekend and to top it all off they charged us for the night we weren't there so we r in dispute now. Horrible property except the breakfast ladies were nice. Management sucks 0 customer service. Do better Expedia especially at 300$ a night lmao.

But the rooms could stand to be updated, too.

Clean rooms, amazing staff, fun pool and great breakfast!

Clean rooms, amazing staff, fun pool and great breakfast!

New hotel in a booming city. They offer cookies and milk every night, but we’re easily gone

Clean room good breakfast love the swimming pool and hot tub

Exceptional

It was good

Loved the breakfast! There was obvious care choosing quality foods and I. appreciated it greatly.

Clean room; excellent breakfast. In addition, the staff were very professional and friendly.

We reserved an ADA room and after driving 5 hrs we were ready to relax ...we found our room not to be ADA with no bars in the bathroom or shower....which is what I needed after a recent hip surgery we were to tired to think about moving to a new room. Also the refrigerator made a loud ticking noice all the time making it very hard to sleep.

Breakfast was great and the staff was so nice and helpful

Good

Good

Its our favorite place to stay we love the pool the staff the rooms. Breakfast is always good I asked for a crib and my request was declined there shouldn't be an option for a crib if needed if there cant be a crib Or you dont have a crib