WoodSpring Suites Tri-Cities - Richland 

This proper is very clean. I like it.

The front desk staff was very nice, and he made me feel very welcomed. When I was checking out, I rode along with one of the housekeepers in the elevator and had a pleasant conversation. She was very friendly and we got to talk about her grandfather who drove long-hauls and remembering how he made it clear how important it was to be safe when driving and making sure you stopped and rested well before traveling again. That was cool to hear since I almost didn't make the decision to stop here. I'm glad I did!

Rooms were very clean and stag was very friendly.

Wouldn’t go there next time

Don’t recommend staying there. Very poor ventilation between rooms. Neighbors would cook very smelly foods (fish) and it would make our room smell for the rest of the night. Staff were informed and they checked the hall rather than our room like we requested when we asked to switch rooms. The halls don’t smell as intensely as the rooms. Don’t recommend if you’re sensitive to smells or have respiratory issues as you never know what your neighbor is doing in their room, and it WILL be in your room as well. They also did not provide a refund when we left a night early due to their poor ventilation.

There were a few things that could be improved. There was some dust on the bed when I arrived, and towel exchanges are only available at the front desk between 3:00 PM and 10:00 PM, which wasn’t very convenient. One day, it honestly felt a bit like a nursing home because there were several elderly guests who appeared to be sick walking around the hotel. The biggest issue was that one night, someone knocked on my door in the middle of the night and tried to get me to open it, which made me feel uncomfortable and unsafe. Overall, it wasn’t a bad stay, and I would consider staying again if these issues were addressed.

Front desk was extremely helpful and kind. Highly recommended. ❤️❤️

Very clean

Great!

My 1 star review is for Expedia. We were charged for 3 nights in total even though we only stayed for one - after contacting Expedia with no response. The hotel staff was amazing - Ryan and Veronica were super helpful with a stressful situation.

Didn’t stay. Didnt get a confirmation so booked at another hotel and they wouldn’t let me cancel when I discovered I was being charged

The staff could have been more welcoming and better customer service

Very basic, affordable accommodation, this property works. Close to one of the softball field complexes for tournaments and restaurants and shopping. Bedding is a negative. Cheap beds very firm with poor pillows and top cover which doesn't qualify as a comforter. Many dogs on the property with green areas for them if that is a need.

No bags for dog waste out side garbage cans running over full stayed at to much for the stay stayed at other places for a lot less money

Staff was helpful, room was clean. Loud

Decent price and was clean The TV was stuck fully blue, seems like it was ancient

Greta place to stay and very clean

My family’s stay here has been brief and it is our first time staying in this motel but it’s been excellent. Very homey and pet friendly. The staff & other guest are nice & friendly. Staff is very helpful.

Clean

Beginning of stay was fine, until went to have dinner and came back to letter on door stating we were kicked out due to having guest come in thru side door and lost $200 dep also.