Four Points by Sheraton Richmond

love staying here!!!

Good restaurant and good location

came out brown and was very concerning. I took pictures.

Beautiful hotel with wonderful walking paths for my dog. Very dog friendly. Wonderful restaurant and service

Couldn't use pool at all due to debris. The bathroom smelled like sewage. Place run down and unacceptable.

Air conditioner did not work so we had to change rooms. No maintenance available. Both rooms smelled horrible. Smelled of stinky feet and rotten armpits.

Enjoyed my stay, rooms and property were well kept no complaints.

Convenient to restaurants Had to pay for breakfast

Checking in was a breeze, and the staff were friendly yet professional. Plenty of parking available. The rooms were spotless, and the bed was incredibly comfy. Honestly, we couldn't think of any complaints.

Good hotel!

I did not get to eat breakfast but I not able to order anything from the restaurant!

It was clean and in a good location. Bed was too squishy. The air conditioner was very loud. The amenities were minimal for the price.

Room was small. I had asked and paid for a room overlooking garden. Our room was over the air conditioning units. Bathroom had rust along the base; no hair conditioner. It was I suppose clean enough and the bedding was nice. Breakfast was ok… some items were cold.

Clean room. Friendly, helpful staff

Still, these were isolated issues and I would recommend.

Difficult to find driveway at night.

This was our first time staying at this hotel. The front desk staff informed us about the $50 deposit but did not explain any other fees or hotel policies. After we received our room keys, we were told that breakfast was not included and that an additional fee would apply. We felt the communication during check-in could have been clearer and more courteous.

Have stayed several times for dr appointments at the VA for family members, and the property is handicap friendly