Motel 6 Richmond, VA - I-64 West

Never ever go to this place this is something like slum and so dirty and smelly

They canceled our room without letting us know or giving a refund and put us in danger because we didn’t know where we were at we aren’t from here and we had to spend money we didn’t have on another hotel that ruined our stay. Staff was rude and didn’t communicate properly. Never stay here. They will give your room up to someone else without contacting you and leave you hanging and won’t even try to help you. I called ahead and told them we would be late checking in and they wrote a note for the other staff to let try em know just for our room to be canceled when we arrived even tho WE communicated. Horrible place and need to be shut down. Scammers

Honestly, I wouldn't go back there even for free.

muy mal servicio al cliente

They lost my reservation at check-in and then offered me a room that looked like a scene of domestic violence. There was a no-smoking sign, but the entire property reeked of smoke. The carpet in the hallways had ground in dirt. I've seen trap houses that were better maintained. If it wasnt late and I knew my way around the area, no way would I have stayed. Expedia should be ashamed to partner with them! The ladies on staff were kind though.

The place is filthy, Amber at the front desk was friendly. Don‘t stay there.

Stained and burnt sheets, comforter and box spring. Broken fingernails, wads of hair and other filth left under covers, in bathroom and throughout room

Nothing I did not get the room I paid and reserved I was forced to stay in a room that was horrible and not what I paid for I want a refund

This hotel canceled my reservation without calling or emailing because they were overbooked. I showed up tired and far away from home thinking I had a place to stay. And as if that's not enough, the hotel was still advertising rooms on hotels.com for the same night they canceled. What is the point of having a "reservation" that's not really a reservation? Do not book this hotel!!

Would not stsy there if they paid me.

Clean room and staff was accommodating

The property should be condemned

Mean staff

I’ve been to this property on different occasions and they are very exceptional

I booked in February and got the trip insurance and the motel gave out rooms away. After we called 4 days before and said we would be coming in late and they said ok. Got there late and they left us stranded. The manager ghost me. Not a great place to count on!!

Front desk rep was very nice and friendly. Property needs to be updated.

The staff and very quite N/A

A bare room,terrible mattress,no tv,hallway carpet so filthy you couldn’t see color of carpet,luggage carts broken apart left in hallway, elevator floor was dirty , pet smells were discusting,lobby area not welcoming, bare light bulbs with no shade. Sorry I took my wife into this motel Never again

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The hotel was dirty and the room was dirty, especially the bathroom