Hampton Inn & Suites Roanoke Airport
About Hampton Inn & Suites Roanoke Airport
With a fitness center and free Wi-Fi, Hampton Inn and Suites Roanoke Airport/Valley View Mall is 2 miles from the airport. A complimentary hot breakfast buffet is available daily. Each room features a flat-screen satellite TV with premium channels. A microwave and refrigerator is included. The private bathrooms include a hairdryer and ironing facilities are available. A 24-hour front desk and a mini-market are on site. A tour desk, luggage storage and a laundry facility are provided. Free parking is also available. Next to the Valley View Shopping Mall, this hotel is 3 miles from downtown, 4.4 miles from Science Museum of Western Virginia Hopkins Planetarium and History Museum of Western Virginia. Roanoke Sports Complex is 4 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
Reviews
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But, I love Hampton inn when I travel.
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Unfriendly staff. Hotel is not secure, outdoor entrances unlocked for anyone to enter. Unhoused people wandering the property adjacent to the hotel and ypu should need a key to enter. I've machine on first floor broken and when asking staff about it was informed they knew it was broken but seemed disinterested and rude when putting an out of order sign on it might be helpful. Water temperature in the room was dangerously hot and probably not up to code and could scald a child or elderly person. Was told we could not use cash to pay for room only after we already arrived. Overall disappointing experience, luckily it was only for one night.
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Right in the middle of a renovation meant some of the amenities were not available.
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Absolutely enjoyed our short stay! Very clean, spacious, and helpful staff. Great customer service skills!!! We will be back!
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The Attendant at the Counter was excellent, and provided excellent Customer Service. The room was very nice! My wife loved the breakfast! Not applicable
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Good
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We arrived Tuesday and did not get a room clean up until Friday evening. We were not informed at time of reserving location that hotel was under renovation. Gym/fitness area was unavailable, construction noises during breakfast, awful noises during the night. Pool was not open. Coffee was not hot or fresh.
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Exceptional
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When I first walked in I noticed that the front desk consisted of two 8 foot folding tables put together. There was no place to sit. Electric wires were exposed from outlets. Don’t use this hotel till they finish the renovation
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Superb
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Fire alarm activating at 10:00 pm and staying on for 20 minutes.
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Clean room and quiet
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Good
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The sheets was not Clean
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Super nice clean place with excellent staff
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The stay was perfect, the staff was very polite.
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Room was good
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The stay was terrific. We enjoyed our stay but was surprised to see the renovations in the lobby. Also, we had a very low bed that we never asked to receive.
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Superb
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Room was good. Breakfast was good Receptionist need to work on her attitude. We reached late at night requested her if we can stay extra an hour due to our toddler wakes up late. Instead of helping she was acting like it’s such a big deal when the hotel was almost empty. Though we did not had to use that extra requested hours. We had no problem in the Comfort-In in that same area who let us stay couple of hours late due to our arrival was late. This won’t make us for sure next time to chose this hotel.
