Spark by Hilton Roanoke Airport

No glasses in the room, even in the bathroom to rinse.

We stayed an overnight due to a road trip. Beds were comfortable, rooms clean, bathrooms clean. Excellent hotel

We stayed 2 nights and got no sleep. There was a mechanical banging in the walls. We informed the front desk 3 times. Each time, the person wrote a note in a notebook but no one ever solved the issue. When we first checked in, the bathroom sink stopper was stuck shut. We informed the front desk but no one came to fix this. I did. After leaving, we got charged an extra $5.27 for parking. We were never told about this extra charge. DO NOT STAY HERE! The room we stayed in was a handicapped room with a walk in shower. The curtain for the shower allowed water to go out of the shower and all over the floor because it was set outside of the shower.

Staff was very helpful. I was traveling overnight from Alaska and arriving in VA in the morning. Since they weren’t at full capacity, they gave me a room at 11:00 so I could shower and change to attend a Celebration of Life for a dear friend. So much appreciated! Room was clean and comfortable. Nice breakfast! And an airport shuttle!

The hotel was okay. It was all sparkle with a nice staff. Was surprised that the company has started charging $5 a day for parking fees. I would definitely call this a hidden fee. I went back to the hotel details which said self parking. Nothing about fees. There was a sign at the front desk which does nothing for those booking online. The breakfast was just okay. We were there for almost a week visiting family. The limited choices got old fast. The fruit definitely was not all that fresh.

Clean rooms, great shower pressure, comfy feather pillows, quiet & relaxing We had showed up later than expected so it was definitely after hours but Front desk employee seemed a little lost, my husband & I just wanted to lay down and get some rest, got a key to our room, key didn’t work, was given another key toanother room, that one worked. Everybody notices different things about rooms…there was no Bible…every single room i have ever stayed at has always had a Bible, just something I noticed. There was no coffee maker, no alarm clock & the housekeeper opened the door while we were in there, no knocking or anything. They didn’t even know what room to clean lol that was just lost.

Beautifully updated! I was there for a very quick, last minute stay. Super convenient. Friendly staff!

Clean and beautiful My first checkin lady wasn’t rude but she wasn’t pleasant either. A smile goes a long way. The morning staff were extremely nice.

Very good

Very good

Clean specious room! Great stuff! Breaks was nice, coffee and tea 24/7.

It was an Everage hotel, had a good experience.

Superb

Hotel was a little hard to find but it was worth the drive p Nothing everything was great

My vehicle was vandalized in the parking lot. As a Hilton Honors member I was treated poorly by the general manager during my last trip.

Very good

Nice, clean, staff very friendly and helpful! Nothing i didn't like!

Room and bathroom were very fresh and modern. Beds were clean and fresh. I liked all the white sheets and covers, plus the white towels. That really makes it look super clean! I would definitely recommend! I didn't like having to go to the front desk for the ice bucket and cups; then go to another floor for ice. I would suggest an ice machine in the lobby where you have to get the ice bucket so you can take ice back up with you instead of going to a floor with ice, back to the elevator and to another floor that your room is located on.

Exceptional

Clean room