Hyatt Place Roanoke Airport/Valley View Mall
About Hyatt Place Roanoke Airport/Valley View Mall
Located just off Interstate 581 in Roanoke, Virginia, this hotel features an indoor pool and an on-site café. Free Wi-Fi is accessible throughout. Roanoke Regional Airport is 2 miles away. A flat-screen TV and refrigerator are included in every guest room at the Hyatt Place Roanoke Airport / Valley View Mall. Rooms have a seating area with a sofa and a work desk. The café offers salad, sandwiches, pizza, and drinks. Guests can visit the fitness center and the business center at the Roanoke Airport Hyatt. Free airport shuttle services are also offered. The Roanoke Civic Center is 4 miles away. The Valley View Mall is 10 minutes' walk from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The cleanliness situation at the property was abysmal. We found cockroaches in the bedroom, food crumbs inside the foldaway sofa-bed, scratches on the bedroom floor, stains on the bathroom ceiling, and one of us had what seemed like bed bug bites. We were not expecting this from a Hyatt brand. Property needs an immediate management overhaul.
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Breakfast needed refill drink station of cold drinks
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The room was clean and quiet. The staff were exceptionally kind. The continental breakfast was absolutely horrid. Powdered eggs, just don’t cut it, especially in the south. And the butter was frozen, which doesn’t help when you’re trying to spread it on a bagel.
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Nice clean place, comfy beds The breakfast they offer. Eggs were nasty and area where they keep uutensils many spoons people were mixing in the used with the good ones and my son accidentally ate from a used spoon. There response was giving him a plastic spoon.
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The rooms are very clean. The staff is very friendly. I needed a different blanket and the girl running the front desk, Hayley went and got me several blankets for my son. That is exceptional service. Then we checked out and my daughter thought she lost her phone in the room. I called in and spoke to another amazing front desk clerk, CJ and they offered to go look for it. Then they called me back to see if she knew where she might have left it in the room. We will definitely be going back.
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Great place will stay again
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It was a good experience. Clean room and bathroom. Great breakfast too.
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Everything was great. The room was clean and comfortable. The staff was excellent, Breakfast was delicious.
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Super impressed that the kitchen opened early!!! I know it was for the airline crew but we were able to get more than just coffee. On the road before 6 am!!!
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Noisy and inefficient AC
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Nothing
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Very nice hotel. My first visit to a Hyatt Hotel. Very impressed. I will stay there again when I travel through Roanoke.
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My family stayed well in this hotel. The room was very clean and nice. We had a very good time here.
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The bed was uncomfortable, made my back ache. But thats my only thing.
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The bathroom shower is nasty and had mold on the bottom. The bathroom door you couldn’t get out. Also the side door you couldn’t get in from the outside.
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Decent. Great staff. Clean room
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Great experience. Staff was superb. I’m so glad we were able to stay there while visiting family.
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Friendly, clean and comfortable!
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bed was uncomfortable and A/C struggled to keep room cool
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Great breakfast
