SpringHill Suites by Marriott Roanoke
About SpringHill Suites by Marriott Roanoke
Comfortable Accommodations Rooms feature air-conditioning, free WiFi, and modern amenities. Family rooms and express check-in and check-out services ensure a pleasant stay. Leisure Facilities Guests can enjoy an indoor swimming pool, fitness center, tennis court, and free bicycles. The terrace offers outdoor relaxation, while the restaurant serves American cuisine in a modern setting. Dining Experience The family-friendly restaurant offers a buffet breakfast and dinner with vegetarian, vegan, gluten-free, and dairy-free options. Cocktails are available at the bar. Convenient Location Located in Roanoke, the hotel is 6.8 mi from the airport and near attractions such as the Science Museum of Western Virginia (1.4 mi) and Mill Mountain Zoo (2.8 mi). Guests appreciate the convenient location and room cleanliness.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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If you're bringing kiddos, make sure they have something to do. The TV system wasn't working for our 18-hour stay. The shampoo pump did not work in the bathroom. Only 3 tissues in the box. No biggie there, but it should have been at least half full. I think we should have at least been offered some type of perk or a small discount on our bill. Other than that, the staff was great and the room was nice.
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Superb
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thank you
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Exceptional
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Very good
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Superb
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Very clean, nice spacious modern room. Bed and pillows are very comfortable. Ran out of some breakfast items and did not replenish them even with an hour remaining. They should have planned to do that especially with such high number of bookings. They also ran out of extra pillows and we had a room reserved for 4 and there was only 1 extra pillow besides what was on the bed so thankfully our kids had pillows in the car.
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The only negative is the parking. All parking was paid through a third party vendor which was reasonable. But this is not a downtown hotel where parking is at a premium. This is a recent addition, but seemed a little unnecessary.
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Exceptional
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Desafortunadamente cobran por estacionarse y aparte cobran por sólo dar la llave siempre me hospedé ahí, pero creo que ahí mejores opciones sin pagar por cargos extras
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Check in time was 3pm but was told the room wasn’t ready. We sat until almost 5pm waiting and no one came to tell us it was ready. Finally went back to desk and asked and it was finally ready for check in. All the while we saw multiple cleaning personnel just standing behind desk.
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Nice with friendly staff Check in supposed to be at 3 pm. Upon arrival we were told rooms not ready and not sure when they would be. Several people waiting in lobby for over 2 hours and having to get ready for dinner/events in lobby bathroom. We were told would get a call when ready but didnt. Returned to property after dinner and were able to access our room after 6 pm.
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Close to Dr. Pepper Park Nothing
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Room was great. Very clean.
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The front desk agent service. The cleanliness of the bathroom was not up to Marriot Standard. The shower floor was dirty, the shower door was also dirty. Sofa bed was not made up and stain was visible.
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Exceptional
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Bathroom shower had not been clean. Hair visible. Glass doors slide tray was simply nasty. Rest of the room was great.
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Everyone was helpful and pleasant.
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We liked everything. Room was lovely and spacious and clean, staff were super friendly, breakfast was yummy! It was free to do a load wash and dry of a load of washing - we just had to buy the detergent which was available at the front desk. We had a car luckily as we had to drive everywhere - nothing really in walking distance
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The property was well maintained and the staff was helpful.
