Super 8 by Wyndham Roanoke VA

My honest review never stay here. The staff seemed to be unknowledgeable about pest infant stations and rooms and when questioned they look at you with confused faces, not in any shape would they help to rectify the issue only to question your logic.

So the room was what I paid for , but as I was checking out the manager on duty tried to keep my $100 deposit for a fire alarm covering that was not in / on when got the room. He was rude and tried to state no matter what I wasn’t getting a deposit. When I ask to speak to main Boss he tried to give me an excuse. After 25min wait he finally gave me my money back and said next time he wouldn’t

Well, lets start with they make you put up 100 cash after you have already booked the room, and there's no way of knowing this until you get there and then let's get into how i chose this for the having to go by the front desk to get in,and how about 5-10 gang bangers got past and we were threatened and my vehicle was keyed,and i have no idea who or why this is happening to me since the front desk is supposed to stop people from coming up if they are not staying. Had to call the police and get a report made and its a very not safe to stay, will never stay there again and will be filing suit for mental damage and vehicle damage

Absolutely filthy, hasn’t been cleaned in years, TV did not work, in room phone did not work. The chair in the room was disgustingl - don’t want to think what has happened on/in it. We left and did not stay - hotel did not refund money. Worst experience ever!

It was listed online The cockroaches and deposit amount

Burn holes all in carpet and comforter roaches everywhere Just nasty

Breakfast was just bread nothing else. Dogs barked all night and loud music in adjacent rooms.

Bad

First room nothing was working second room tv didn’t work it was awful

AC kept me cool and relaxed. Bedroom wasn’t the cleanest , hard beds to sleep on but for 67$ it’s not terrible.

Very poor

NOTHING They tried to force me to pay $100 in cash and would not let me refund when I requested due to the lack of cleanliness. Upon check in, I waited for an hour at the front desk and called multiple times until someone finally showed up and barely spoke any English.

Poor

Nothing was good The roaches, bedbugs,the one channel tv, the ac/heater cover falling off refrigerator not working

Good

Fast check in and bathroom and bed sheets were clean. Just the light flickered and would take a minute to turn on but they did turn on after a few times of pushing the button.

Passable

Price Drug heads outside in woods,building people trying to get in the door at 12:00 a.m not providing the services I needed

Location & price Receptionist was rude, complained about not wanting to be there and then pulled up paper saying $100 cash deposit was required. When I told her I went through a third party site to reserve & pay for room & no one carries cash around. she said that’s not my problem and pointed to atm machine. Which was property of hotel and it charges $3 fee. If I didn’t pay for room already I would have left just because of her rudeness

It was functional. If you bring your own whatever you need it works well.