Howard Johnson by Wyndham Romulus Detroit Metro Airport

Mold in bathroom shower

The hotel was perfect for a quick overnight stay, and the complimentary airport shuttle to and from the airport was convenient and reliable. Thank you, Samantha, for your exceptional customer service!

Dirty towels

We could smell weed from the neighbors and could hear everything from people walking by. The pool was closed and covered in July (not that would have swam anyway). There was random plywood and boards strangely balanced across the handrails outside our room which made it feel as though we were in their way by being there. The only thing that met our needs was the airport shuttle at 5:30am that was prompt and included. They did however charge us a $2 airport tax on top of our room rate. Not a big deal, but…..why not include in the price??? The “deposit” of $50 they hold on your card is actually a charge rather than a hold and it takes 3-5 days to refund. Not necessary. We rate this zero stars….please don’t stay here.

Experience was very good altogether

What can I say? This place is gross! It lacks cleanliness and the staff are not helpful. Our towels were dollar store quality....paper thin. They give 2 towels for a room with 2 beds. One was yellow, the other had a big blood stain on it. Not sure how the staff could have missed that in washing it. When I went to the front desk to inquire about new towels and showed them the blood stain, they didn't even apologize. In fact, when I asked for an extra towel, they said I had to return the other one that was still in the room. Breakfast has no hot foods...just yogurt, oranges, apples, cereal, and stale mini muffins. The pillows were lumpy and small and felt like they were made from broken up pieces of foam. They lack care in all aspects! Stay away from this place if you can help it. Hotels around it were all sold out and I can see why there was still availability here.

Helpful desk staff & friendly shuttle driver

Good overall

Delta cancelled my flight and I had to find a place in the middle of the night. They had a room available which was clean, the staff was nice, check in was without any troubles, I could sleep the entire night without any disturbances. All great. If Delta was as good as this hotel, the world would be a better place.

The place looks like the 60s and hasn’t been updated since. Bathroom sink was cracked. Room curtain didn’t close etc

Dirty. Stay away.

Good if you book through a thurd party like expedia they have a 5 bucks non refundble taxes and high taxex my stay for tonight supposed to be around 118 but because of the high taxes was 138. The pool is always under maintenance and the breakfast is not very good basic stuff ive seen better in cheaper hotels . But its calm clean and not crowded

The refund process has been a battle. The front desk attendant directed me to contact third party website, promising the hotel would approve a cancellation and refund for the remaining three nights. The hotel reversed that commitment and charged me for the full four days. The noise level is extreme. Aircraft and loud activity from outside made sleep impossible throughout the night. Save yourself the frustration and book somewhere else.

The room was not very clean the floor was dirty and the bathtub was as well. The breakfast that was included was not good at all. If it wasn’t for the deal I wouldn’t recommend. The staff were friendly though.

The pool was closed and there was no hot tub. The amenities in the room were at bare minimum. The bath towels were very thin and small. We rested well in the bed. The lobby was nice and clean.

Thanks

Room was small dirty parking was terrible and trashed 🗑️ and profile picture provided is not accurate. No marble anywhere 😭

Room was disgusting, bugs in the lobby, left immediately upon entering our room and seeing how dirty it was. Shower looked like it hadn’t been cleaned in months, curtain rod was half broken, no pillow cases on the dirty pillows. Smelled like a cigar lounge in our room. Definitely avoid this nasty place.

It was a good stay

Hair on towels. Dirty floor, door didnt shut good.