Hyatt Place Salt Lake City/Downtown/The Gateway

$15 for parking when the hotel costs $300- unnecessary

Very close to everything, very clean room and has really good breakfast.

Great place to stay. Love it

The concierge assured us that the General Manager would be there first thing in the morning to speak with us before we checked out. However, when we went to the front desk at departure, there was no General Manager available. We were not given the opportunity to speak with anyone in management, show the photos we had taken, or express our concerns. Instead, we were simply asked to leave our email address and told someone would get back to us. The room itself had several maintenance issues as well. The air conditioner was so loud that every time it turned on, it sounded like an airplane taking off, making it very difficult to sleep. The bathroom sink drained so slowly that it took nearly an hour to empty after each use every morning. Between the cockroaches in both the lobby and our room, the lack of overnight assistance, the broken promises regarding management follow-up, the excessive noise from the air conditioner, and the poor maintenance, this was an unacceptable experience. We left feeling unheard and disappointed. Unfortunately, I cannot recommend staying here until these issues are properly addressed

Best hotel I think I've ever stayed at. I don't sleep well in hotels usually- I slept great two nights in a row. Everything is new- recent renovations are fantastic. Great breakfast bar. They offered three different types of dairy-free milk for oatmeal, cereal, and coffee and I was ecstatic. Pool was perfect. Didn't use the gym, but looked great. Laundry facility was very useful during our road trip. Hotel is steps away from Delta Center, a 15 minute walk from Temple Square and shopping, and a 15 minute drive to Lagoon Park. Staff were very helpful, and always made sure to keep a large pitcher of ice water out during the heat wave. If I ever come back to visit Salt Lake City again, I'm staying here, no question!

Hotel was amazing but was astonished at how many homeless are nearby in Salt lake city. Hotel was safe and wonderfuk, but SLC needs to get their SLC together

The property was well maintained and in a quiet area. The staff were friendly and very helpful. The breakfast was amazing. We loved the variety of food they had for breakfast.

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Great staff. Lots of options for breakfast!

Liked it's location. A nice room and clean. Breakfast was well done, though one caveat - lack of decaffeinated coffee.

Very good

Very good

Location is perfect for walking. Plus, love the noon check out!

Beautiful room! Clean. Close to Temple Square. Pool was small. Parking fee of $15. Workout room was good . Breakfast was very tasty with a fruit medley and several options. However, get there before the last half hour or some of the food is not available at the end of breakfast. Front desk staff were helpful. Use the TRAX to access the rodeo Arena and also the downtown

Great rooms with plenty of space. Outside pool was nice. tv controls were a little outdated for Xbox use. Great trip for a few nights

The breakfast was not nearly as good as other Hyatt places we have stayed and they ran out of food. The gym was very small and not well equipped. They also charged me 4 nights of parking even though we were there for two nights. Good location though and not too expensive in July

n/a

Breakfast was amazing. Great variety and the staff were on point with refilling anything that was running out. I really like the checkout time at 12pm. It gave us enough time to eat breakfast, go to the pool and pack all of our stuff before checking out.

Best hotel ever

Good