Best Western Plus Hill Country Suites

good

Of hair on one of the night stands and I killed a cockroach after I got out of the shower.

Parking was very limited. Room smelled REALLY BADLY like smoke. When I mentioned it to the front desk, the attitude of the clerk was “okay. Thanks for letting us know.” A new room was not offered (maybe there weren’t any - parking was FULL). I brought the smell of musty, cigarette home with me. Will not be coming back.

Great hotel - enjoyed my stay - highly recommend.

The room had a bad wet smell

Great stay

The breakfast was really good. Good location for the places we wanted to visit.

Friendly staff and very clean

Room was in poor condition. Sofa and chairs were dirty

There were cockroaches everywhere in the room. The sheets were torn the couch was dirty. There were cobweb in all the corners and staff is rude

Property has a vending pantry where you pick out what you’d like to purchase and then pay at the desk. We bought a $2 candy bar, presented a $5 bill for payment and received only $2 change rather than the $3 we should have gotten. Lady at the desk basically was unconcerned that she had no change to give us! Please provide ample change for your employees! Killed 5 bugs in the bathroom and outside grounds needed to be cleaned up. Cigarette butts and trash all over.

the bed and room seemed to have been cleaned. the bed may have had new sheets on it. i thought i might stay and use the 'breakfast area' for an important meeting. the accommodations were so sparse and inadequate. two tables and some chairs...i left after 4 hours.

Bugs and the cafeteria was too hot

Very comfortable

The size of the double queen size beds was decent, the space was adequate. The breakfast had a variety of options from hot to cold foods. We killed like four small roaches in our room, which was disgusting because they were on top of the restroom counter with our personal belongings. This is the reason why we didn't eat breakfast at that hotel. The AC started off nice and cold, then in the middle of the night it was hot, it didn't cool anymore. The front desk female clerk in the evening seemed like she was having a rough day, did not smile, greet me, or give me eye contact. Just told me to read some disclosures and sign. I don't think I would be staying here.

Everything was perfect even down to the morning. Breakfast room was very clean. Staff was informative and very sweet. The only thing I didn’t like about the property is the parking in the back did not have good lighting

Breakfast was good, but they were always out of food before it could be restocked. The guy needed help for sure!! AC in room was difficult to regulate. We froze mostly, which is better than being too hot. Lol. The bed was comfortable, but needed a heavier blanket on it. Overall, I enjoyed my stay, even if my hubby was disappointed.

Clean and very good service

Beautiful hotel , great breakfast, great beds ! Close to Walmart , Dutch bros and whataburger

The property was close to all the attractions None