Best Western Plus Hill Country Suites

Never will stay with yall

Room was very dirty. Sheets on the bed were dirty. Couch in the room was very dirty and stained. The restroom was the worse it smelled so bad and was just dirty.

Clean, the breakfast and hotel staff

Nice large rooms

We had a small issue. We stayed 2 days. Unfortunately we were in the 2nd floor and on the 3rd floor someone was running and jumping for hours. I couldn't sleep at all. So on the second night I had to call the main office at 3am so they could call and let them know that they were making way too mucho noise. I would suggest that people that have kids always put them in the 1st floor. It was really annoying not being able to rest after long days of activities with my family.

Over and over broken to UP maximum expectation amazing, starting with the check in, getting in the lobby, walk in the room clean with environment “NOT smoking”. Was a Very Very satisfactory experience plus every morning getting a super satisfying in a breakfast Buffet with everything to start any day with a amazing coffee machine with about 6 differents way to drink a hot wake-up senses with other machine choice to juice.

the breakfast was very good and lots of options and fress.

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The building is a bit old

It’s okay. Likely won’t stay again though.

Everyone on staff was extremely helpful and nice! Check in was quick. Room was spacious. Pool was refreshing. Breakfast was delicious. Hotel was clean in all areas we went. We will definitely stay here again!

Back door to hotel by the pool did not close all the way.

Everything was fine

The hotel needs an update.

What I wish I knew from reviews before our stay. Fair warning, hotel has an underlying old smell. Our first room (#212) had strong smell of mold. We tried to accept it but after 5 minutes couldn’t do it. Reported it, they didn’t push back and changed us to room #110. AC struggled to cool and around 10p started smelling marijuana, my son fell asleep, tried ignoring it until 11p or so when the smell had literally engulfed our room. I was concerned hotel may think it was coming from our room, had to report it. Got dressed reported to front desk and brought attendant into our room, we clearly could see it was coming from bathroom vents. Went to sleep in warm smelly room, woke up sweating in a warm smelly room. Requested diff room, moved us to #224, which we just had to make the best of. Still didn’t get as cool as we wanted but was acceptable and better than mold and marijuana room! The most unsettling part was the “notice to guest” which the hotel owner required as mandatory to initials to get checked in and get room key. See photos of what this hotel makes guest sign off on. Frankly inappropriate and unacceptable. The staff were nice enough but we will not ever be staying here again!

That staff is very friendly. The property is very clean & safe what’s on site security at night.

Hottub was working. Breakfast was good. Room spacious

The room window curtains desperately need replacing. The top sheet on the bed was "interesting"...I didn't investigate but looks like the mattress and top sheet need a solid look by management.

Kids loved the pool. Coffee machine was perfect!