DoubleTree by Hilton San Antonio Airport

Clean room and bathroom. Will be better if the beds were queen, and the staff were nice.

Beautiful pool/hot tub. Adequqte fitness center, nice bar/restaurant. Free covered parking. Only complaint, our complimentaru warm chocolate chip cookies were rock hard (saved 310 calories, too hard to eat 😜)

Didnt have enough parking had to park at Rooms to Go very little hrlp either staff with this issue

Okay hotel not what I expected but dissent location

Overall amazing hotel, beds were comfortable, amenities were good, on site Starbucks, close to a lot of restaurants and stores. Has a parking garage only complaint is if you have a lifted truck the parking is limited as you can’t park in the garage. Definitely would stay again, we had a big group of 22 people with multiple rooms and everyone had the same experience.

Clean, amenities were great. We stay here often.

Smooth.

Nice hotel, its old but still clean and spacious. But the parking garage is narrow, and the way bathroom is set up is weird and small. But still recommends people.

Excellent experience

The room was cozy, great bedding, clean bathroom and very nice tv. Breakfast is cheaper if you purchase while booking online and I highly recommend eating the breakfast. It’s nice to have a place that serves it until 11 and has a noon checkout.

I called for the shuttle and

Location and the customer service was perfect. Only thing the ice machine on the tenth floor was broken the entire stay. But the front desk gave me plenty of ice.

There was no parking had to cancel our stay

Clean but outdated. The bathrooms could use ventilation fans, bc it made the entire restroom wet from condensation after showers and the entire hotel room was humid the entire time. Also, they needed caulking as there were so many cracks and black mold.

I must also mention that a few of the front desk staff members were less than pleasant. Their unprofessional behavior, such as rolling their eyes and making comments about callers, left a sour taste in my mouth. The parking situation was equally frustrating. When we inquired about parking options at the front desk, we were rudely informed that we could cancel our reservation and find another hotel. This inappropriate and unprofessional response was a major turn-off. Considering these issues, I would strongly advise against choosing this location for a pleasurable experience. After discussing the situation with several parents who were visiting for the basketball tournament, we unanimously decided to exclude this hotel from our list of potential host hotels.

Excellent. Thank you. dkb

Great stay. Would definitely stay there again with my family! Parking was hard to find on property, especially during evening hours. But very pleased with overall!

Horrible. Outdated rooms, a/c out, ice machines broke

Nice hotel with a helpful staff, close proximity to the SAT airport.

My room is as not up to standards. Mold and water damage on the cieling and in the bathroom. It was so dirty! Pillows had stains. Do not trust the brand name here.