WoodSpring Suites San Antonio Stone Oak

Leave the guy at the desk stated they would work with Expedia to refunded me but when I had Expedia to reach out via email following the protocol he declined.. mind you they over booked the property so there was nothing else to choose from.. The front desk didn’t care he just sat there with his ear plugs in and listened to music..

Customer servicing room was great!

Staff was rude. Room had a terrible odor. Poor customer service.

Very good price.

Just horrible Just horrible don’t want to waste my time

The staff was so kind! We got there a little early. before the check in time but they got us a room ready. I would definitely stay here again! Very friendly and clean!

The refrigerator didnt work which was inconvenient

It was clean. Nothing it suited my needs.

Staff was not knowledgeable of what amenities where in each room. How can a place call themselves a extended stay with kitchenette and only having 1 chair to sit in, especially when there is more than 1 person in the room. Groups of friends of the staff just hanging out in the office area. Fridge took 2 days to get cold enough to have barely cold water.

Everything is going well with the hotel thank you

Someone vandalized a truck the last night I was there. I heard that they have had windows broken out vehicles in the past.

Clean room, friendly staff, quick check in. Shower pressure is amazing. Lots of shopping close by with lots of restaurants and food places.

Was charge $50 one day for pet fee dollar not $5 a day like it said on Expedia

Bad front service , no toiletries was denied the use of restroom close to the Lobby it was 10 pm they said ...overcharded for pet fee is not $5 A day , , the fee was $75 for 2 day n then got charged $50 for another day..thats not a damage fee just a deposit that never got refunded elevator was stinky n dirty sorry but im ...never staying here again

Nothing The staff doesn’t care about their customers the WiFi doesn’t work , the sink in my room was broken for a week the smell in the room got so bad that I asked to move rooms they told me there were no rooms available so I asked to fix I was told that maintenance only came once a week so they wouldn’t be there until next week so I just left the hotel w

Great

No me gusta este hotel.

The price was the only good thing about staying here. The front desk person was terrible. I went to get the room and while in the middle of my check in they took two other phone calls booking other people while I stood there looking at them. I ended up just booking it myself in my phone thru booking.com cause I was over being ignored by the front desk person.

Great Great