Crowne Plaza San Diego - Mission Valley by IHG

Nice and clean easy access $340 plus per night and still Need to pay for parking and no breakfast. The bathroom sink drain water was clogged.

The room was clean and the beds were great The layout of the property. The room was too far away from the lobby and restaurant. The ice machine was broken and the other was on a different side of the property.

Good

This property was horrible -- avoid at all costs. The website showed roll away beds were available, so I called to try to have one put in my room. I called back at different times all day long. The front desk never answered. When I arrived, I was told roll away beds were not available. If you prepay parking when making the booking, they will scam you and charge you double or triple what parking actually costs per night when paid on site. Housekeeping was erratic, if it happened at all. They would show up and leave towels but not make the beds. One day they just left a pile of 3 rolls of toilet paper in the middle of the room and walked out. They charge you more for a higher room with a balcony and then not a single balcony had furniture on it to make it useful.

Clean hotel great room service nice pool great location

Exceptional

Paper thin walls.

Very lovely stay, quiet and peaceful. The staff was great and the old fashion at the bar (made by Larry) was fantastic. My was cozy, I had a wonderful nights sleep. The grounds was beautiful and I very much appreciated the salt water hot tub. Highly recommend

Staff was very nice. Its a very large hotel so you tend to park a long distance from your room. Parking was very full and it was hard to find a spot. The hotel is showing its age but still maintained well. We liked all the fish in the middle of the hotel. The room is old but maintained ok. Beds were extremely comfortable and sheets were clean.

Water pressure wasn’t that great and shower curtain didn’t stay closed which was annoying. The AC also stayed between 70-72 even if set to the lowest so unsure if it was broken. Other then this the hotel is located near everything and the hotel is quiet and parking is cheaper then most hotels in the area. Bartender Larry is the best and his drink recommendations were on point like he’s known you forever he definitely made you feel welcomed and wanting to go back and we heard from other guest who knew his name so you know he made the right impressions if everyone talked about how great he was.

Exceptional

Exceptional

I liked the response of the staff even tho it took a second complaint. I liked the pool. Don’t like the prices for food but that’s really everywhere. If you need a decent place to stay this is that. Decent.

Balcony view, friendly staff and clean room

lobby areas need furniture cleaned, need more prompt room cleaning and correct number of towels

Hair on restroom floor. Bathroom sink doesn’t drain properly. Wiggly faucet handle.

Location Central to everything

Until now, if they refund the amount of insurance that I paid

My family and were out there for a a night and had an amazing time. Great food, service and the kids loved the pool. Will be visiting the property again soon.

Walls a bit thin.. the 2am sex noise coming through the wall waking me up.