DoubleTree by Hilton San Diego - Hotel Circle

The most frustrating part was housekeeping. We did not have a “Do Not Disturb” sign on our door, yet our room was completely skipped. When we left that morning, we saw housekeeping cleaning other rooms on our floor, so there was no reason to expect our room wouldn’t be serviced. We’ve stayed at many hotels over the years, and this is the first time housekeeping has failed to clean our room. To make matters worse, none of the trash cans had trash bags, which was unacceptable and made the lack of housekeeping even more inconvenient. Overall, this stay did not meet even basic expectations for cleanliness and maintenance. We expected much better and cannot recommend this hotel unless these issues are addressed. Very disappointing.

Great nice place good stay in San Diego

Room is out dated, the entire floor was hot and the room was hotter. Door would only properly lock if you slammed it (what the maintenance person said) so when we came back after a day out the door was open with our personal items after the clean person came while we were gone. Good location, but I would try to find something else better maintained.

I’ve stayed at this hotel a couple of times in the past and will choose this hotel more frequently in the future.

Nice clean rooms and overall property

how close it was to everything the check in process took a bit amount of time. cars were fully parked at the 5 minute drop off area but were parked longer than that. it would have been nice if someone was out there directing all of that.

Cookies upon check-in are always a great treat. The challenge is just that this place is old and past. It’s prime so it needs some investment to compete with more recently built hotels in the area. We only chose it because we had a last-minute trip for a College visit and alternatives were unavailable.

My car got hit in the small ass parking garage you have. And the lady at the front was not useful. Worst architect of parking ever

Small details make a big difference when paying for rooms. Also, the Parking fee is $33 a night, parking is limited and the garage is very narrow.

Hot tub was filthy, place is way over priced for what it is, paid extra for higher level with a balcony to have a view of the roof of the lower level

Close to the airport The staff needs to be more attentive.

The staff is excellent! The rooms and entire facility is clean. This is the reason why I keep returning.

Beautiful place will stay again

Not a good hotel

It was clean and affordable.

The hotel room was extremely dingy and dated. The carpets were stained, wallpaper was peeling all over the place, the shower didn’t drain properly while in use so water pooled forcing quick showers, and furniture was damaged. Instead of there being a sofa in the room as advertised there was a twin bunk bed. We didn’t need the extra sleeping space, we selected a room advertised with a sofa to have a place to lounge that wasn’t a bed so that was very disappointing. The parking garage onsite was a whole additional nightmare, the corners were so tight it took forever coming and going due to only being able to drive 2 mph up and down. On top of that, the garage elevator barely worked and needs serious maintenance. The front desk staff was very nice, that was the only positive during our stay. Whoever took the photos shown on the website deserves a promotion, since I feel like we were grossly misled and catfished.

About of bums around but the store close by was nice

Rooms are dirty, and there is lice in their pool, hotel manager Kimberly refusing to take accountability or give refund. Don’t stay here.

Parking structure is extremely tight for midsize vehicles. Heating room did not work. Carin room was very worn out and needs replacement. Breakfast was excellent.