Heritage Inn San Diego

The only thing I liked was how close it was to the beach. Staff was terrible, I called the day prior making sure I had an early check in after I had gotten an email stating my early check in was approved. The girl on the phone said yes it was approved and I asked her to put a note in my file about it so there would be no confusion. Well, we drove 7 hours there and upon arrival the lady at the front was super sarcastic and said check in wasn’t until 1. I let her know I had called and had an email stating early check in was approved and asked her to check the note on file. She checked it and said yeah I see the note but our check in isn’t until 1, I then asked If it was a mix up on their end and how they could make it better. No resolution, and a terrible sassiness she just said nope check in isn’t now and you can’t get a key. We had plans and it was probably 6 AM, best she could do was let me use the disgusting bathroom. When it was finally time to check in she reminded me about 4 times that she wasn’t gonna charge me an early check in fee. (She had let us check in around 12 (6 hours later than what I told was accepted on email!!) well duh I’d hope you’re not charging me an early check in. Also there was a line of people behind me to check in so multiple rooms must’ve been available. She made sure to give us a room on the very top floor in the very very back so we had to trek our luggage up. Also the stairs are NOT to code lol. Wouldn’t stay here if my life depending on it. They have us 2 throw pillows on the bed and the carpet was disgusting and sticky. Tweakers hanging out on the stairs and just a nasty place to stay.

The price was right and the location is in a good spot in the city. The hotel has done some remolding but it still felt like a an old hotel trying to be better but not quite getting there. The room was clean but sparce. No chair in the room. Parking was fine. The was sort of nice although the hottub was luke warm.

Nothing Dirty, poor neighborhood, smelled bad.

Roaches!!! The room was clean but not completely sealed from the outside. Space from the wall to the ac allows pests in. Sketchy people outside on the parking lot that aren’t staying on the property. Ended up leaving after we found roaches in the room. Stayed about 3 hours tops.

Location and convenience

Poor

The tv didn’t have Netflix but anyway the beds were fine and very comfortable so that was good

Good hôtel for a short stay. Near the airport.

Good stay

Bed was hard and uncomfortable. Room wasn’t bad but the hotel itself and the location is kinda sketchy. The location was very close to SeaWorld and the swapmeet.

A lot of deferred maintenance. Good location and price.

Near San Diego Airport and MCRD No breakfast

The staff were very polite and helpful, the room was very clean.

Location We had to change room due to cockroaches

The helpers were very friendly and the office staff was really great. They started coffee at 7but the gal let me have a cup before 7 which was wonderful. The parking was very good enough space for all the guests. Plenty of green area for my service dog to relieve herself.

Staff was extremely nice and helpful. There were multiple german roaches all over the room.

Convenient and reasonable price.

It’s a basic room. You get what you pay for. It was clean, kinda small, and only mirror was in the restroom which is kind of inconvenient when trying to get ready, but not a huge dealbreaker.

Can’t beat for the price, a little messy but we enjoyed our stay.

Room needed updating. Although it seemed clean there were baby roaches in our shower. Located in a noisy busy area. The front desk person was very nice & accommodated our request for a 3rd floor room.