1 Hotel San Francisco

Great staff very friendly and prompt with any requests.

Solid hotel.

This is a nice hotel but i prefer some of their other properties more. Food was good and healthy staff was very helpful and friendly Rooms are really small compared to other 1 hotel properties but it’s San Francisco so rooms are smaller

The room was immaculate, and the food was amazing. I highly recommend this hotel.

Room was magnificent with great views over river. Highly recommend

Beautiful hotel and location Extremely expensive the room service and snacks at the cafe

Stunning hotel with friendly and helpful staff. I love how they knew my name and made me feel so welcome. Room size was generous and has all your amenities. The gym was great and has plenty of equipment (although could use a pad for the bar!). I had a massage too and that was incredibly relaxing.

Like the the outdoor theme, close to Embarcadero It was missing outdoor pool or jacuzzi

Great location.

Loved the commitment to sustainabily and community

Hospitality service later in the day and for dinner was excellent with Veronica as hostess. The only significant drawback was breakfast service— on the 3 mornings the queue was 20mins plus— even to just order coffee. We had the offer of a$50 voucher for breakfast but the queue, and wait, was soo painful we went elsewhere on the second and third mornings. So it was not just a one-off. So disappointing for such a great hotel.

It was clean and elegant, staff was superb and breakfast was delicious with healthy varieties.

Everything was simply perfect: the room, the hotel’s public spaces, the restaurant, and especially the wonderful staff, who were kind, attentive, and made us feel truly welcome. The hotel surprised us with a cake and champagne in honor of our anniversary, which was such a thoughtful and memorable gesture. We honestly wished we could stay there longer — or even live there! We truly hope to return again someday. Nothing

top-notch could notask for anything better, love the bikes! If they could add a infinity pool, that would be awesome

Amazing stay! Highly recommend!

breakfast super and didn't use sap

The locations was great. The environmental ethos of 1 hotels is great, and we appreciated that at the one in San Francisco. The reception staff were incredibly unfriendly, as if we were bothering them to check-in and out. They shared no information about the hotel at check-in, and we only discovered there was a rooftop terrace at the end of our stay when we were walking around ourselves. When I kindly requested if my car could be ready at a specific time for departure, the lady told me to go outside and tell the valet guys. We had a double room, and it was tiny. I was traveling with my three kids, and we travel the world, so they are definitely experienced travelers. Without prompting them, they said ,”I thought this was supposed to be a nice hotel!” We also agreed that it was the worst food (breakfast) we ate in all of San Francisco. We ordered large matches and chais and they brought them to the table in paper cups because they said they don’t have large mugs. This is not the type of service you would expect from a nicer hotel. The location is great, but the service was bad and hotel is overpriced and has no amenities to justify staying there.

Staff was amazing, and the room was very clean. I would appreciate an additional evening housekeeping service if possible.

Staff were plesent Shower was so poor no water pressure or power. Complained twice. Breakfast ordering was a car crash every time.

Great place to stay! On the pricier side but a lovely hotel.