Hyatt Regency San Francisco

The snack store staff were courteous and generous with information. We did not get to enjoy the bar or breakfast due to time constraints but we like the vibe and ambience of the property. The only thing I did not appreciate was being told to call in 30 minutes prior to arrival to see if we can check in early and being placed on hold for almost 28 minutes. I hung up just as we were pulling up in the valet. Crossing my fingers that we can checkin early, the front desk apologized for the long wait time on the phone but quickly and efficiently got us all checked in and bell service brought our bags up to our room very quickly. Other than that minor fiasco, our stay was great and we’d stay there again.

There was just on unfortunate incident while enjoying my cocktails at the bar I notice small flies in my drink and the staff member who was serving me replaced the drink with fresh one I appreciate how professionally the situation was handled . I do have videos of the incident but my intention is simple to provide honest feedback apart from that one issue everything else was wonderful I would be happy to visit again .

Excellent stay!

Great stay ! We loved it!

Enjoy the clearness and nice lobby decor and can see the hotel is luxury.

It’s my fave in SF NA

great stay with friends.

Comfortable rooms and beautiful lobby/bar/lounge area. The breakfast in the Club was out of coffee, cold drinks, and almost all food items at 8:00 AM with no one monitoring or refilling the buffet.

beautiful building, spacious, and cleaning ladies were sweet and sincere Noise was outside my window for hours, midnight to 3am, they should refunded at least a night of my 5 nights. They also gave a lot of things plugged in directly under the beds, having so much shielded electricity is not great for sleep. A massive hotel should know better.

Functional hotel. Decent for a work trip. Good location. Friendly staff. Hotel grounds are very bleak. I had to wait for 20 minutes for someone to show up at the Bell Desk to bring my luggage out of storage (receptionist stepped up to resolve the issue)

Expedia is deceiving website to book. It showed us the breakfast is included with the package while booking rooms and after booking it did not show breakfast as an option with the booking. We did not realize until check-in at the concierge and the front desk said Expedia did not include it. There is difference between "available" and "included" . Wish Expedia differentiates it better next time.

First time at this hotel I would say I’ll be back great experience

Proximity to the harbour. Comfortable beds. Clean bathrooms. Good shower. Windows were filthy. Staff were not helpful. Staff did not advise the $1,500.00 extra charges on what I was quoted by bookings.com just charged them. We did not get our room serviced every day. A pair of my shoes went missing. There was not much of a choice for in -house dining.

I had a great stay here, the room was clean & the staff was very friendly and open to answering any questions I had!

Great location for exploring the Embarcadero or walking to Oracle Park.

Beautiful property, excellent location, and superior amenities.

Great location. Beautiful hotel. Helpful and friendly staff.

They overcharge and tricked me into paying $125 extra for each room saying that the meals are free. All I got was a continental breakfast and some coffee and cookies

Very comfortable stay and close to all restaurants and Ferry Building

Excellent stay!