FOUND Hotel, San Francisco

Passable

Great location and lovely decor. Big bathroom. Room was a little small

Exceptional

It was clean and nice, a little small but it works well!

Third time staying at Found Hotel. Always a pleasant experience. Great location, close to all the downtown amenities.

Poor

Clean room

Very good

Staff was excellent - especially Patty at reception who was so sweet and helpful! I booked a standard queen room which is a bit small. Coffee was the best coffee I’d had on my entire trip so that’s saying something!! Laundry amenities were easy to use and shared spaces were cute. Cleanliness could’ve been a bit better as there was dust on the lamps inside the room and I found old hair on shower walls. All in all a good stay though and special shoutout to Patty again!

Enjoyed the Superior Quad Room

The smell of the rooms was horrible, they didn't change my room and the price we paid for it it's really not justifiable.

good location, good staff, kitchen area was nice and clean our room didn’t have a window, the bathroom door was a sliding door and you can see inside

I love the amenity room and used it often. There was a coffee machine and a kettle which I loved ! I also liked where the hotel was located, so I could walk where ever I needed to. It was in a pretty decent part of town, I walked to get sushi and ice cream! I really liked the clean rooms and the peaceful atmosphere. I was there for a conference and it was quiet the whole time. I wish there were more tea options, or maybe some small grab and go snacks for breakfast. This is obviously not a requirement at any hotel, but it would have been nice.

total scam, doesn’t look anything like in the pictures, and it’s in the tenderloin district which is the worst part of town. i’m still waiting on my refund from expedia

The entire kitchen area everything was so L d out in their c I free section. And there was old food items in the refigereat

The front desk service was especially disappointing. I specifically asked to change my room for the second night, and I was assured that it would be taken care of. However, when I returned, nothing had been done and I was still in the same room. The staff did not seem to take my concerns seriously, and the overall service was far below what I expected. I would not recommend this hotel based on my experience.

Good

Very good

Great location (2 min walking from the Powell Station), clean and comfortable rooms and shared facilities, attentive and helpful staff. Kitchen with water, ice and different kinds of coffee available for free. The only issue was that not all outlets were working in the room. Apart from that, everything else was perfect!

I liked that there was complimentary coffee machine The water dispenser was always empty, two of us out of 4 people ended up having BED BUG BITES!!! The carpet was disgusting with old gum and stains everywhere. They had a poster in the elevator indicating you can ask for slippers (subject to availability) and of course there was no slippers when I requested. Outside the building were dangerous people at night in that part of downtown so now I know!!