Hotel Bijou - Union Square

Amazing staff

Very clean.,near to park lot.

The rooms were private and housekeepers were very good. The general manager in particular was very accommodating when an issue arose so that my stay would be okay. There is no air conditioning in the rooms. I think the rate is a bit high when you lack that.

The beds are too bouncy.

It was clean Unless you are deaf this is not somewhere to stay if you want to sleep. The hotel only has single pain glass in the windows and was noisy at best. However people setting up for a mobile disco at 3am in the street really isn’t good for sleeping. I certainly would not recommend even though it is a good location. There was no apologies from staff and it was as if the know it happens so often they don’t ask so they don’t get the negative feedback. Only Book with caution

Their communication was fantastic pre organised dropping bag through check in to check. Christopher was a great guest check in host as were the rest of the team The room didn’t have a fridge or kettle

No AC here, just heat. The front desk said no AC, but each room has a tower fan, and opening the windows for 10-15 minutes should cool things down.

the pictures of the property was deceptive. it was very small room. no AC and though it was mentioned there will be a fan, it happened to be a table fan, making big noise. btw, hotel also provides earplugs to reduce the noise (haha). they replaced the fan but it wasn't good either. in the price I paid I am sure I could have got a better hotel

I liked that the rooms were clean, spacious, and the staff were extremely friendly! The location is extremely misleading. You are located on the edge of union square- which is technically in the tenderloin…. As a small, single, young woman, it was really scary entering and exiting the hotel as people would be hitting their crack pipes steps away from the hotel. The doors would be locked on the hotel during the day so sure security was tighter but it was still scary and dirty directly outside the doors.

The staff was very friendly and I was very impressed with the overall cleanliness of the property during my stay. I would def stay here again.

There’s no one side parking, but there was some about a block away for paid. The rooms were nicer than I thought. The bed was pretty stiff for my personal liking. The shower had great temperature but really low pressure. Just be aware you’re in the city, so there’s a lot of City noises when you sleep at night, but they do provide earplugs. We were supposed to get a glass of wine per the reception, but it was unclear if we were to just stand there near the front desk to drink it or take it to our room, since the restaurant that’s attached to the hotel wouldn’t bring it over and did not offer it. The restaurant itself was fantastic, which was really nice to have that right there. It’s an older hotel but it has a lot of charm. Would probably come back.

We had a two night reservation for two people. Things I had to request from the front desk upon arrival: a working room key, towel/washcloth/hand towel for the second quest, bathmat, toilet paper, water glasses...and the mini-fridge (which they had to bring up from the basement for some reason). The guy who I talked to had them sent up...but not before making me feel fussy for asking for them. Overall experience: meh.

No A/C. Poop on the outside of the hotel. Looks like a nice hotel from the photos. Easily one of the worst I've ever stayed in. 0/10. Do not recommend.

Door was locked upon arrival. I had to enter as someone was coming out just to check in. Staff was amazing and accommodated as much as possible. Keycard DID NOT work. Had to get a code to enter the building and the room. The room was very stuffy. There is no AC. We opened the windows but we were on the second floor and it was so so loud outside we could not get any rest at all. People screaming, sirens going off every few minutes, loud cars passing by with their music all day long. The fan was missing so they provided us with a portable fan after a few hours of being tired of being stuffy. I did ask for maybe a different room that wasn’t so close to the street but they were sold out. Staff was very friendly otherwise and tried to help as much as possible. But overall the point was to check in and get sleep before my night out and that was not possible at all.

nothing extra charge fir deposit

The window glass is thin. the outside noise at 3am on 2 of the 3 nights was absolutely absurd. the loudest music I've ever heard someone playing. seriously, i couldn't hear my daughter in the same room, on the 4th floor..the last night, she called the police. she couldn't hear them on the phone. the first night, we were told about the windows being able to open, only because we called to complain about the VERY obnoxiously loud music. and the room was stiffling hot and stuffy. There is no "deal" with any parking garage. Though, the one on the next block did give us a discount.. becasue we chatted the guys up a lot. they are after all, people too. this is not of the edge of the tenderloin. it's in the heart of it. Big Apple Pizza was a welcome surprise our first night at midnight to grab a quick salad and cheesteak. (no, it's not as good as a Philly, but still tasty).

Great room enjoyed the stay

Too noisy couldnt sleep Nice lobby and resturaunt