Hotel Stratford San Francisco - Handwritten Collection

Clean No parking

Very walkable to union square and Embarcadero and ferry building.

Location Staff service

A lot of things Shower water coming out

How easy it was to check in and out Maybe water from the showers always coming out

Todo me gustó Hotel está muy bueno y céntrico todos son muy amables se lo recomiendo 100%

Great location Lovely.room and bathroom Very helpful staff

Exceptional

The only thing that I like is the location near by union square Everything

It’s close to the BART train station First, they told me they overbooked and just told us that they cannot find our reservation through the thirs party (Booking). Second, we booked the queen bed but was given twin beds instead (again because they overbooked). The least they could do was to give us a complimentary upgrade since it’s not our fault that they overbooked. Third, every night/early in the morning, we always hear knocking on the wall. SO WE CANNOT SLEEP PROPERLY! Lastly, they do not store luggage when checking out. P.S. The room has no aircondition. That should be emphasized every booking.

Good

Staff is friendly. Rooms are very small and don't have a/c. The bathroom wall was very dirty. Stuff smeared on it. We could hear other people's alarm and out room window was 4 feet away from another room window.

Exceptional

To be honest It’s a small hotel I was expecting a big room but other than that it a great hotel. Very clean and very well maintained I totally recommend it.

Very good

There are no dressers or drawers in the room, nor a stand to set your suitcase. There is no coffee maker, nor any way to heat up water in the room. The front desk staff need training in hospitality just to act like they care about what you’re saying and not being on the phone when you’re talking to them.

Disappointing

Superb

Great location and really clean with a vice coffee shop onsite. The room is very small and no temperature control in the room besides turning a fan and opening a window.

Good location. Modern and had what you needed We were given a room next door to the elevator which kept us up all throughout the night as people went up and down. It was a huge clunk racket sound - nothing smooth about that ride. The shower wasn’t the best. The room its self was very small. Fine for stopping by for a night or 2.