Members-only rates
4.6 / 5 Excellent

Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco – San Francisco, CA
Palace Hotel, a Luxury Collection Hotel, San Francisco – San Francisco, CA
Check in 4:00 PM
Check out 12:00 PM

About Palace Hotel, a Luxury Collection Hotel, San Francisco

Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and shareable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access

Reviews

4.6 / 5
Excellent 1005 reviews
  • Engine customer Aug 2026

    Great location. Spacious rooms gym and pool were very nice.

  • Engine customer Aug 2026

    The hotel itself is wonderful except we we’re on the second floor and there was a wedding in the main ballroom area and it legit felt like we were above a club with the volume of the music and the flashing lights. We had young kids and the music didn’t stop until midnight.

  • Engine customer Jul 2026

    Our stay at the Palace Hotel was excellent. Everyone of the staff we encountered greeted us with a hello and welcoming smile. Room service food was fantastic. Overall experience was great.

  • Engine customer Jul 2026

    They were so helpful, I had my marathon the next morning and my bib pins didn’t work, they had some brought to me after one short call. They are the best!

  • Engine customer Jul 2026

    The staff was so kind and helpful. The hotel was beautiful and well maintained. The bed was so comfortable. my family and I would definitely stay there again.

  • Engine customer Jul 2026

    I had a great stay at the Palace Hotel, San Francisco. The hotel is beautiful, the rooms were clean and comfortable, and the staff was friendly and professional. The location is excellent and made it easy to explore the city. I would definitely stay here again and highly recommend it.

  • Engine customer Jul 2026

    Simply horrific. I would not stay there ever again.

  • Engine customer Jul 2026

    Great location. Wonderful historic building beautifully restored. Lovely room with high ceilings. Great gym and pool.

  • Engine customer Jul 2026

    although the room was clean, one of the water glasses in the bathroom was chipped and i cut my lip on it. the signage about taking stuff and having it billed to us later was unexpected and strange. i thought breakfast was included but we were charged for it. the staff was polite and professional and union square designer shops were just a block away. it was overall, a good stay. thank you.

  • Engine customer Jul 2026

    Five Star as always!!!!!!

  • Engine customer Jul 2026

    Pier 39, the ferry building, or other restaurants nearby easily. The Garden court for the breakfast is so unique and beautiful. The breakfast buffet is delicious and the staffs are very helpful. The bed is very comfortable, the room is spacious. the bathroom is kind of small. It does not have enough space to put my make up stuffs and a hair blow dryer We enjoy our short vacation there.

  • Engine customer Jul 2026

    It’s a stunningly beautiful hotel. We took the little history tour and enjoyed the 3 course lunch. The location is excellent for the red bus tour from Union Square, all the high end stores, restaurants, and MOMA. Very comfortable beds and we got a kick out of the robes and slippers. Highly recommend!

  • Engine customer Jul 2026

    My best friend and I had a lot of catching up to do after eight years of not seeing each other, and the staff were very nice about letting us continue our tete-a-tete in the Garden Court well after breakfast and almost into the lunch service! Every staff member, from housekeeping, to the front desk to the valet to the concierge are truly excellent people!

  • Engine customer Jul 2026

    Everything I love staying there

  • Engine customer Jul 2026

    Very good location and a great place to stay. Really nice rooms and gym/ pool are great also. Staff are very helpful. Really close to the BART so you can get to the airport and other places easily.

  • Engine customer Jul 2026

    Love the indoor pool! Hotel is spotless. Staff warm and welcoming. Room service breakfast was delicious

  • Engine customer Jul 2026

    I hadn't really done any research prior to the trip and this location was FANTASTIC. The location was great where the places and things we wanted to do was within walking distance and if needed we took an Uber. The hotel itself is a magical place full of history and it was a little place locked away smack dab in the city. They provided great service, amenities were for everyone, they provided great inclusion for kids etc..overall great experience.

  • Engine customer Jun 2026

    Hot tub water was filled halfway. Very rundown hotel.

  • Engine customer Jun 2026

    Such a great experience, will for sure stay there again

  • Engine customer Jun 2026

    Great

Frequently asked questions about Palace Hotel, a Luxury Collection Hotel, San Francisco

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have free Wi-Fi?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer parking?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco offers both self-parking and valet parking. Fees may apply.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have meeting spaces, conference centers, or conference rooms?
Yes. Palace Hotel, a Luxury Collection Hotel, San Francisco offers meeting spaces, a conference center, and dedicated conference rooms, making it well-suited for corporate events, team offsites, and group meetings. Banquet and reception facilities are also available.
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a fitness center?
Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located, and how walkable is the area?
Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery St, San Francisco, CA 94105. With a Walk Score of 99, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near Palace Hotel, a Luxury Collection Hotel, San Francisco
  • Moscone Center 0.3 mi
  • Transamerica Pyramid 0.5 mi
  • Charter of the United Nations 1.1 mi
  • Mrs. Doubtfire 1.9 mi
  • University of California, San Francisco 3.5 mi
  • Internet Archive 3.8 mi
  • Golden Gate Bridge 4.7 mi

Why no public rates?

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