Hotel des Arts

My room was very "loud" with graffiti style decor on the walls and ceiling . So I would not have wanted to stay there with my kids bc a lot of it was NSFW. But on the whole, it was a pretty safe area, the towels and bed were clean, and no one bothered me. Other than being kind of warm some nights, it was a basic room that met my needs very well. I'd recommend for solo travelers or couples that just need a clean, safe place to stay.

Room was terrible. The walls were dirty. There was a bedroom with a bed, the other room had a very uncomfortable button couch futon. Sitting, it could barely fit 3 butts. It was considered a 2nd "sleeping area". Maybe if you are 4ft tall. There was no door between the rooms for privacy. There was a desk with a plastic chair and a tv that didn't work. The ADA accessible shower flooded the entire bathroom, so shower for the 2nd in line was walking through a big puddle into the bathroom. The ice machine was broken so we had no ice. Coffee is only in the lobby so don't plan on drinking coffee in your room when you wake up in the morning. The amenities said hand sanitizer for all guests. When i asked the person at the counter he didn't know about that and did not have sanitizer. No mini fridge so don't plan on keeping it cold if you packed food/drink. I wish I had one good thing to say but really it was miserable. Book at your own risk. The only thing offered for my terrible time was a 5% discount at Hayden Inns. Really 5%. How about some of my money back. Never again! I am sure i am forgetting some of the misery but you get the picture.

gloriified hostel, with section 8 residents, no ice, no luggage cart, mediocore amenities

Probably would not have stayed here if we knew more.

The hotel was okay overall. It was in a good location within walking distance of shops and restaurants. The staff was excellent—friendly, welcoming, and very helpful throughout our stay. However, the lack of air conditioning was a major downside. We had to sleep with the windows open, which made it difficult to get a good night’s sleep because we could hear other guests outside.

definitely a quirky spot, but i did my research beforehand! was a comfortable, clean, and safe stay for a solo female.

No air conditioning (and that is not often required in S.F.) but otherwise everything was fine.

Excellent location, friendly staff,preparing food and eating are possible only in the loby

Room was clean and beds were comfortable enough. Very bad water pressure in the shower, basically a step above a trickle of water. Mentioned it to the front desk and was told no one else had mentioned it, no other response on the subject. Probably would look at other options in the area for my next stay.

The room was clean and staff were nice, and location is great too. The only issue was that your washroom is shared in each floor with other guests and there is no hair drier.

The bad: No A/C or fan in the room and for some weird reason they decide to turn the heat on at night with no real way to turn it off. The area around the sink had no light and so shaving was hard. The bathroom had no vents or exhaust and so the entire room stank.

I stayed 5 days and it was pretty confortable

Very close to Chinatown, restaurants.

Great location. Good value for price.

Nothing The cleanliness of the room was terrible. While sleeping at night, I woke up because I felt cockroaches crawling on my arm; I turned on the light and there were cockroaches everywhere. It was awful—I had to leave the hotel at 2:30 a.m.

Very SF. Would stay there again.

Very calm, nice stay and cute bar.

If you are looking for a cost effective, just a place to sleep, this is it. No frills, on your own and minimum amenities. Unless you're from New York and miss the constant honking, yelling and the "beep-beep" from commercial vehicles backing up then, be sure to request no street facing room. The no contact check-in technology was neat but the person(s) available to engage with are useless. Hotel messaging did not get responded to. The smart TV in the room was unusable. It turned on with an error message that the Wi-Fi could not connect. When asking hotel staff for help they stated that they "had no idea how that works". Not that I vacation to watch TV but if a hotel has this as an amenity, then it should work. I'm sure for a few bucks more there's another venue that would be worth the extra cost. The cool paintings in the rooms doesn't make it worth the stay.

Clean room, friendly staff, great location.

We had a problem with the toilet running constantly and the first member of staff tried to fix it but was obviously not a handyman. He told us someone would come in an hour. We later realized he meant another employee would man the desk in an hour. The second employee informed us the handyman had already left. There were no available rooms to move us to. He told us we could use the shared toilet a few doors down from our room. We ordered a room specifically with en-suite and did not want to be using a shared bathroom during the night. This employee tried to help but eventually said he would contact the owner and try to get us a discount. He contacted us later and said they would give us a 5% discount, which was barely anything and in fact turned out to be nothing as it was 5% off our next stay. We will not be staying here again. Also the room was very hot with no fan or a/c. It smelt so strongly of bleach when we arrived that we had to open a window which did cool it down slightly. We could not use the tv as the batteries in the remote did not work but we were already in bed when we discovered this. Would not recommend except for location.