Signia by Hilton San Jose

Exceptional

I attended the San Jose Jazz Festival and the hotel was centrally located and very convenient.

The furniture in the rooms are really old and kind of gross

I had a blast!! Parking can be tricky to find but there are places to parking all around the area. Its in the Heart of the city so everything is walking distance. Also when I visited there was a pool party wich was awesome.!! Will be back.

Very convenient There was bed bugs.

Disappointing

Easy check in and check out. Friendly staff.

The room was very clean, bright, and comfortable, with lots of natural light. The blackout curtains worked perfectly, the beds were comfortable, and housekeeping cleaned the room every day. Great location near the San Jose Museum of Art and The Tech Interactive, and about a 10–15 minute walk to San Pedro Square Market We didn’t notice any significant downsides during our stay.

Exceptional

TV didn't work was only issue

I am writing as a business traveler who checked into the Signia by Hilton San Jose ( 5 star hotel ) late afternoon on July 27, 2026. On the evening of July 27, while I was back my hotel room, I was the victim of a robbery of my personal property in the room and theft. Personal belongings and cash were taken away. I immediately reported the incident to hotel security, who acknowledged the report and conducted an on-site inspection of the room on the same later night. Hotel didn’t offer me another room to calm my anxiety mood until I as customer strongly asked them. On the evening of July 28, the second room suffered a significant water leak of the facility after taking the shower, the facility was unusable till I called the maintenance to fix it. These incidents — a serious security failure resulting in room robbery and theft, followed by a the facility malfunction — have caused substantial distress ( I can’t keep my sleep every night after incident and have to keep the lights on in the room while sleeping ), inconvenience, and personal property loss. As a guest of a five-star property, I find the level of service, safety, and facility maintenance entirely unacceptable. I didn’t get any satisfactory resolution before my departure on Thursday, July 30. • No confirmation of security report and any interal investigation finding back to me. • A clear proposal for compensation covering the lost personal property, cash, and related mental ( for example, any anxiety/sleep issues ) damages. n/a

Best hotel in San Jose. Convenient and quiet. Staff was very accommodating and knowledgeable.

Bed was comfortable and the room was spacious, with a nice view of the surrounding area. The materials used in the bathroom were nice and the climate control was very responsive. I didn't use many of the amenities, but the hair dryer and the smart TV were nice for the stay over. Proximity to restaurants and such was also very nice. Bathroom lacks vents and the shower lacks any way to keep water off the bathroom floor, so it can get quite wet if the shower head isn't angled away from the stall door. Additionally, the default video on the smart TV can be quite loud.

The property was at an excellent location and very beautiful interior. Room was very big and clean. Internet was not working until I contacted the support team at Hilton

Good

Superb

Amazing hotel and beautiful pool. Would definitely stay again!

I have been overcharged by Booking.com. Can I please get someone to contact me so I can arrange a refund

I like the location of the hotel. The bar was a nice place to meet friends. The rooms are clean and well kept

Exceptional