TownePlace Suites San Luis Obispo

Room was next to kitchen area which was high distraction

Newness & tasteful neutral tones Ridiculous to charge for parking

Superb

The hotel was clean inside and out and the staff was very attentive and knowledgeable. They also let my husband and I check in early, which we really appreciated because we were in the area on business and had to be somewhere by 4pm, so having the extra time allowed us to make it to our event on time. The breakfast was also well stocked and did not taste bad at all. It's a full breakfast with sausages, eggs, waffles, cereal, muffins, juice and coffee. We could sometimes hear people walking on the floor above us or hitting the walls in the rooms to the right and left of us, but it wasn't a lot and it wasn't late at night. And that's just how it goes in a hotel.

Good Stay. Rooms were really good

Staff was rude and uncooperative. No communication on the pet policy tax.

Staff was friendly, clean rooms

Exceptional

Most of the staff members were really helpful; one guy at the reception desk was rather rude and acted entitled. He didn’t care about the guest experience at all; even his untidy attire communicated that. He’s the main reason for my rating this property lower than I would have.

As my sister walked out of the bathroom she hit the corner of her forehead with the television that is located right outside of the bathroom . Television is hung up on the wrong side of the room.

Great bed and pillows were very comfortable. Good facilities in the room and very quiet.

Nice suite hotel, centrally located to the highway and food. Nice size room with a nice free breakfast. Only complaint was it was a little noisy, with kids running around and a dog barking. Door could be better sealed against hall noise.

The location Initially we were glad to stay here since it’s a Marriott property. We checked in on a Friday. Woke up Saturday morning, saw a mouse running in our room, called immediately the front desk reported it, they did have a room to change us to. Once, we got to the new room we had to get ready for our day out. Once we got to our car, a white car had hit the front end of our car. We went inside and asked if they had cameras we were told no. The only thing we got for our whole inconvenience was a “I’m sorry.” Thoroughly disappointed. Will not be returning to this property. Marriott do better.

Had a very pleasant stay, room was nice and comfortable

Therefore I would expect everything to be in good shape. Bathroom shower was excellent - large space, water turned warm quickly, large overhead fountain style shower, slippery floor but suction mat provided. Bathroom lighting only adequate - would have liked a magnifying mirror for make-up. Breakfast was adequate but very ordinary. Laundry was excellent - large machines, new. Very Clean. needed quarters to operate and front desk sold me $10 worth.

Breakfast and teas were good. The trash box under the sink was full. Towels were old and spent.

Clean room and nice amenities. Parking was plenty, but the bathroom did not have body shampoo refilled. Also, under the bed sheet, there was one long hair.

Location, breakfast and staff

Location, breakfast and staff

Location, breakfasts Facility would benefit from some painting