Residence Inn by Marriott San Marcos

We were there for one night. It was very convenient to the San Marcos Outlets which was our primary reason for the trip. Would stay there again.

Conveniently located near the mall and a variety of restaurants. The staff is friendly and helpful, and the room is spacious, clean, and comfortable.

Good breakfast

Awesome night manager and great food service. One male took care of entire food service on two days, Lone State but was spectacular and friendly. Deserves a raise!

The hotel is great. The beds are a little hard and breakfast could have been better. But its a great location....bear everything. Would stay again!

I love this hotel!! Everything is up to the Marriott standard as expected. The staff and amenities are top notch. The rooms are so spacious, clean, and comfortable. Even the sofa bed is the most comfortable of any hotel my family has EVER experienced. The 12pm checkout is AWESOME and so appreciated!!!! I will always stay at this Residence Inn in San Marcos.

Pool was dirty, everything else was great.

Exceptional

The room was clean and very spacious. The staff were very nice

We recently stayed at this hotel and booked two rooms for our family. Unfortunately, while the rooms were generally okay, the cleanliness and housekeeping standards did not meet our expectations. In one room, one of the mugs was visibly dirty, which immediately made us question whether the dishes had been properly washed. When we opened the sofa bed, we found chocolate wrappers underneath, which made us wonder whether the area had been thoroughly cleaned or vacuumed before our arrival. In my parents’ room, the coffee maker was also dirty. Another issue was that the body wash dispenser in the shower was nearly empty and had not been refilled. After a long day of travel with a baby, the last thing we wanted to do was call housekeeping for basic necessities. In our opinion, refilling shower amenities should be a standard part of preparing a room for incoming guests. While some may say that these issues could have been resolved with a phone call, having to request fixes for multiple housekeeping oversights becomes stressful, especially when the purpose of the stay is to relax and rest comfortably. Guests should not have to inspect the room and report several basic cleanliness and maintenance issues upon arrival. On a positive note, the staff member at the lobby was pleasant and welcoming, which we appreciated. We have stayed at other Marriott properties and have generally had very positive experiences, which is why this stay was particularly disappointing. We hope management takes these concerns seriously and improves housekeeping quality and room inspections moving forward.

Good location. Very easy check in and check out. Clean room

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Very good

Great experience

Staff was very accommodating.

Spacious and clean Breakfast was just okay

Exceptional

Fine

Exceptional

Clean room, good continental breakfast