Holiday Inn Express Richmond Airport by IHG

This place (just east of Richmond) was a perfect spot for me. The staff was very pleasant. I thoroughly enjoyed my stay.

The staff was friendly and helpful. The room was clean. The breakfast was decent.

The room was satisfactory. We appreciated the mini fridge, comfortable beds and spacious bathroom. The location was nice too, close to airport and major highways. We were disappointed with the water pressure in the shower, and weak wifi. I was planning to work from the room; however, ended up having to go to Starbucks so that I could get onto the VPN for my workplace (not possible with weak wifi). Wifi was fine for browsing online, online teams meetings, checking email online, but not connecting to our VPN (by Cisco).

Awesome breakfast

Shower faucet fell off

Clean and great customer service NA

👍

Good

Our room was very clean and comfortable. The staff were great! The breakfast was great! Only complaint was the pool. Pool was not clean. Otherwise, great hotel!

They double charged my CC which had been prepaid through Hotels.com. They also charge for parking when they have tons of parking at a small hotel near an airport which is not mentioned by Hotels.com

Very clean room and friendly staff. Stopped only for one night but would stay again.

Staff was helpful. Breakfast was great. I don't recall a hot tub, only a pool which was not available either night we stayed at the hotel.

Location Nothing

This hotel is ok for 1 night while you need to stay close to the airport after a late arrival or for an early departure There is no restaurant in the hotel

Convenient to airport Had to pay extra ($10) to park for just a few hours.

Comfortable, clean Very Good and Nice

Where shall I begin? The moment we walked in; I was overcome with a sense of calm and relaxation! The lobby was spotless; well-cooled and most alluring! The room was amazing and imagine my surprise to find the bathroom stocked with Dove products for sensitive skin; which are the ONLY kind I can use! The breakfast was great; and I'm looking for that wonderful Costa Coffee on-line. When we return to the VA area; THIS WILL BE OUR GOTO every time. And I truly appreciate the professionalism and courteous of all of the staff; GREAT PLACE!!!!

Very good breakfast. Great staff

The staff was exceptional abd the breakfast was great