Extended Stay America Suites Santa Barbara Calle Real

Reasonably clean and well-maintained hotel

The place was well maintained and the room was clean. The front receptionist was really friedly and helpful. It was a little inconvenient that the room didnt already have dinnerware and cookware, you had to request it from the front desk. Other than that, the stay was fine. Would stay again.

LOCATION IS QUIET,ROOM IS CLEAN, GOOD WATER HEATER AND SUPPLY. BREAKFAST I SUGGEST TO IMPROVE MORE MENU AND PROVIDE A ROOM OR LOUNGE SO GUEST CAN SITDOWN WHILE ENJOYING COFFE.

Amanda was wonderful at the front desk.

Booked non-smoking room; repeatedly

Property rates overpriced for value received

Expedia indicated that breakfast was included - both Expedia and the hotel should clarify that the breakfast doesn’t even include cereal. There was no milk or orange juice but just cheap pre-packed muffins and breakfast bars and filtered coffee. Not even a good standard of continental breakfast. It was very deceiving to say that breakfast was included. Everything was done to a cheap standard. The bathroom fittings seemed straight from the 1970s and there was hair on the floor, the top of the fridge was also dirty. We paid $430 per night for a double bed suite over a Labor Day weekend. The room and the breakfast were very disappointing and definitely not worth it. The location was convenient for Santa Barbara. I would not go there again.

Clean, good size room and quiet.

It’s okay, it was fine for a one night stay. There is a in and out restaurant across the street and it’s very close to a Starbucks.

In the descriptions about breakfast Hotels.com should specify/clarify what it consists of.

Definitely not recommended!

Went to check in and they gave my room away

We were a bit disappointed considering the cost. The refrigerator didn't seem to be working properly and also had rust marks on the side facing us. On our last morning I noticed mildew on the bathroom wall. I must add the beds were clean and comfortable.

I recently stayed at this motel, and it was hands down one of the absolute worst hotel experiences I have ever had. First of all, the basic amenities were practically non-existent. The room provided only a basic shampoo—no conditioner, no lotion, and not even a hairdryer. For a hotel room, these are standard items you expect anywhere, but here you get almost nothing. The physical condition of the room was just as disappointing. The place was dirty throughout, and the soundproofing was terrible. The ceiling and floor structure felt extremely flimsy. Every single step from the room above sounded like a massive thud, making it impossible to get a good night's sleep. I kept waking up throughout the night because of the constant noise overhead. To make matters worse, around 11:00 AM on the day of my stay, someone slipped a piece of paper under my door announcing that the water would be shut off from 2:00 PM to 4:00 PM for sudden drainage work. While this didn't affect me personally since I was heading out anyway, giving guests such short notice for a major utility shutoff is completely unprofessional. I felt terrible for anyone who actually needed to stay in their room during those hours. Paying $230 a night for a place this dirty, noisy, and lacking basic necessities feels like a complete rip-off. The price is outrageously high for what is delivered.

Breakfast was original oatmeal (packets) and coffee. No bowls for oatmeal. No ice machine, would never stay again. Rooms were dingy.

clean and roomy ;)

An older female, a new employee was very helpful. She went above and beyond to help us. For her sake, I resist giving this location a failing grade for hospitality. The premises were relatively clean. Don't expect the facility to clean your room, clean the bathroom or change the bedding during your stay here (It's an Extended Stay), Appropriate Santa Barbara hotel only if you're paying $100/night or less!

The front desk people were so helpful that an average place gets a five star rating.

You had to ask for everything and anything you needed. There was nothing set in the room. (Coffee pots, dryers etc). The hallways smelled bad. The a/c unit was excessively louder than normal. Staff was respectful and nice.

There were lots of odd people around the property, and police were camped out in front of the lobby for hours (no idea why, but it didn't feel great). The reception worker at night couldn't have been less happy to see us, or help us with anything. I would expect all of this from something that costs under $100/night. Yeah, it's close to Santa Barbara but it's so crazy to spend that much to have this experience. We couldn't get out of there fast enough in the morning. I should have believed the other bad reviews.