WAFER 450 Hotel

I spoke in the office to report that I was going to leave a day earlier, instead of staying the four days and I was only going to use three. I told them and it's the date they haven't refunded me the money for the day I wasn't there, but they're charging me the whole week

Very clean and beautiful rooms. I recommend this location for sure.

Nice clean hotel i would stay again

Kind staff, conveniently located to my business meetings Would have loved a continental breakfast of sorts

Good overall

They gave me the wrong room which was not wheelchair accessible despite promising and accessible room with a roll-in shower They have refused to refund the total balance This hotel is a scam. Do not stay here ever

Nothing Virtual check-in, old smelly room, toilet vanity was in the main room not toilet and hot water was so hot that it would burn you and isn’t legal to be that temperature

Electronical front desk were not helpful.

The lobby needs some fresh air, it’s hot

Great location

The room wasn’t clean the bed was very squeaky and not comfortable

I loved it!! N/A

The room did not feel clean, there was hair in the bathroom and the room had a bad smell. I didn't request a change since I was only there for a couple hours and....there wasn't anyone to speak to. My complaint really is not being able to interact with a person. To check in I had to call and then be let in via virtual assistant. There was a $100 incidental charge for 1 night....which I've never heard of for 1 night. When I attempted to check out the virtual assistant kiosk was down and a human wasn't in the office. After like 10 minutes I just left.

Great safe location. Room was clean and bed was comfortable. Close to many near by stores, coffee shops and restaurants.

Room was clean, access to it and parking are easy. The outsourced lobby employees are absolutely infuriating. This is the worst trend for hotels. Further, the wifi has never worked there in spite of a number of complaints.

The most horrible experience attempting to check in at hotel. I’ve never seen anything like it.There was a computer kiosk with a person on a head set with really bad wifi trying to check me in. It took a long time to scan my ID. While this was happening a person who worked there came into the office. I was convinced she was coming to help assist with check in because she could clearly see me struggling with the process and to hear him at all but instead she stuck something on the wall and walked right past me. 2 more customers came in so at this point it was extremely stressful. I was told by the man on the kiosk to walk across the room and insert my card 3 different times into a credit card terminal that was saying “approved” but being told it wasnt working. I at this point wanted to leave. I demanded to cancel my reservation. All of a sudden the woman who walked by me earlier was magically available to help me check in. I demanded a refund and she proceeded to tell me how long her day was and thats why she walked past me. I explained that I own a business and I would never treat my customers like that even while currently spending countless hours in a hospital with my infant son and just looking for a place to sleep. She let me know that I would need to refund through third party booking and that “I would have no issues”. Surprise surprise… third party reached out to them and they DENIED MY REFUND!! Such an absolute joke!!!!

Very decent and small, but kept well. You get what you pay for. No registration staff, but a video prompt outsourcing employees from India. They still assist you to their best abilities.

Staff was friendly (including the virtual front desk kiosk that was in use part of the time) however the WiFi didn't work at all (and therefore none of the TV streaming services) during my three day stay and the bottom of the shower was stained. Overall acceptable considering the low price point I paid though. Bed was fine and the rest of the room was pretty clean. Had a microwave and a mini-fridge. They do take dogs for an additional daily fee of $30, which is a bit excessive compared to other similar hotels at this price point.

It was very good value for the money. It had all the necessities It was pretty spartan

Quick and friendly check-in and out. Great neighborhood. Nearby places to eat, grocery stores for healthier snacks, and gas stations for convenience.