Courtyard by Marriott Santa Monica

Everyone working there was kind and the room was very clean!

Clean- nice staff

Thank you for a wonderful stay.

All staff that we encountered were kind and polite. The property was clean. Towels in room are thin, time to replace and had a strange odor. I understand the conservation of water, but the amount of time it takes to get your body-wash rinsed off is kind of absurd- due to low pressure. Bed was comfortable. The pool and hot tub was nice. Love the late check out. Great that Target and Trader Joe’s next door. We will come back- next to public transport and a short walk to the pier.

Beautiful hotel, great location.. parking was different thanadvertised!

A

Nice hotel overall but

Very nice staff and clean and got early check-in! Bad view of the hot tub

Everything was good, Thanks.

The reception area is nice and the staff were lovely. The room was a bit odd. It was really big but just had a huge space with nothing in it. Just felt a bit of an odd room!

The fee for parking was excessive $65/night lust valet tax total $76.50.

trash cans had no bags, seemed unhygienic. no water fountain or hydration stations

Breakfast snack bar/ Starbucks should have hours in between or semi access. Hot tub needed water cleaned and needs to start immediately takes like 5 minutes for jets to kick in Location is sick

The rooms were clean. Staff were always asking about if we needed anything else or what else can we do for you etc.. air conditioning was soo good we were even cold lol.

Love this place! Close to everything! Metro trains are right across the street. You can ride the bus and light rail everywhere. The beach and the Pier are only 5 blocks. The 3rd Street Promenade is right there. If I had one complaint, it's they don't stock chocolate Hagen Daz ice cream.

It was a great experience for me and my family.

The hotel was, great great location

Parking too expensive and room extreme cold

I am a Marriott member. I have been a member for many years. I have never had a problem at the Marriott. It’s where I always stay at, it’s well taken care of, the staff are great. I read it number one however, I checked in at the Marriott Courtyard in Santa Monica. I prepaid because I know it’s Marriott. I do that sometimes. . I was supposed to get a room with a kitchenette, there was no kitchenette, I told the front desk the response was. I thought that was one in here. Further statement by the front desk I can refund you money as you go someplace else. The other option was to take another room which was considered a downgrade by the front desk person who was helping me and it was, but I took it still no kitchenette. I was shocked at the behavior and the service at this Marriott. The person was helping me was acting as if he didn’t know about the rooms at the Marriott his shock over being surprised there was no kitchenette in my room was discouraging considered he worked there. In addition, the people who help you at the desk were always nicely dressed always this guy had on a pair of jeans and a college shirt. I don’t know this is not the Marriott I know, especially the courtyard. Don’t recommend Santa Monica Marriott Courtyard

Very clean space and very kind and helpful staff. Room was very comfortable and hotel was a convenient distance from downtown