AC Hotel Savannah Historic District

The hotel was very nice and clean. The location is great and I really enjoyed the rooftop bar. I would definitely stay there again.

The staff was great and super helpful. The views from the rooftop bar are amazing. We had a balcony room and enjoyed the views from there, as well.

1

Nice place and good condition it served its purpose only negative thing was the breakfast was poor

First class all the way. Great staff, beautiful room, nice amenities and terrific location. Must go to lodging.

Awful experience. I booked two nights for $452. Checked in on Saturday. Work up Sunday morning and checked my account. They hit me for $757, $632 and $283. I went to the manager. They verified the money was taken. But I was given no actual explanation. Just that is was an automatic system issue. I refused to stay another night knowing they would take another $600. It won’t fall out of pending for up to five days. So that is over $1000 that I do not have to spend on my vacation. Same thing happened to my daughter the day before. They hit her with three $100 charges. Insane!!! Stay far far away.

clean room, staff was nice, breakfast was goood and bar was great

The hotel itself, location and restaurant/bar are great, but the front desk staff couldn’t be more awful. Our bank account was hit with extra charges from the hotel and the front desk couldn’t even tell me why. My charges were for over $300 and my friends had the same problem getting charged over $1,300!!! They kept saying that they didn’t see these charges on their end. I’m still trying to get this squared away and get refunded. I guess they have a new software system and are “working out the kinks.” Pretty crazy to just take money from people’s bank accounts and not care. We also weren’t given the right room we booked and neither did our friends. We booked a riverfront room and got a partial river front room. Our friends didn’t even get the balcony they booked. I could honestly care less about the room but the front desk staff were rudely telling me I was in the right room. This was our first time visiting Savannah and due to the poor service from the front desk, we ended up leaving before using our 2nd night. Next time we visit Savannah is absolutely no chance we still here again.

Only stayed one night and it was perfect for my family of 6. Rooms were very clean and spacious. Valet parking was convenient.

Lovely hotel and friendly staff. Will return.

A beautiful Savannah location along the river. Beautiful rooftop restaurant and bar.

Close to everything, clean property. Great and helpful staff

Great experience all around!

Breakfast and dinner were the best part about this hotel. There are no microwaves in the rooms or in the common area downstairs. There's no pool or laundry room. This property is not family friendly. Usually hotel staff can tell you about the area, but no one could recommend places, had a pamphlet to give regarding the area or anything. Also we were given different stories from different staff members regarding the amenities the property had and didn't have.

Very nice rooms and staff.

Kai provided great service at check in and through our stay! Nice and clean rooms except for a used Qtip that was left on the floor in my sister’s room and a few pieces of trash outside her door.

very clean hotel and close to everything

Great experience

I enjoyed my night; however, safety is not priority at this hotel. We were allowed on the 8 floor balcony after a severe thunderstorms. Balcony floor was wet with puddles of water. Balcony floor tiles was loose and when we brought the tile issue to an employee their response was we have multiple tile loose out here.

Location was fantastic! Rooms were clean and comfortable. View was spectacular!