InTown Suites Extended Stay Savannah GA

Booked and confirmed a room in advance, got to the property about noon, no vacancies. Got a call around 6pm that they had a room just came available, already had booked somewhere else.

EVERYTHING DOOR WAS BROKEN THEY DID NOT WANT TO SWITCH ME ROOMS THE DIDNT CLEAN IT AT ALL HAD A FRIDGE WITH BUGS IN IT WALLS FILTHY FLOOR FILTHY

Location The tub was pilling

What they are charging for it's not worth it

I didn't like any thing about this stay

Nothing Nothing

ordered a queen size bed that queen side bed was not ready so they gave me a twins bed room the issue with that room the kitchen faucet is leaking all over the top counter then I had to stay the night in there then got off of work come back switch to queen size bed The room was so messed up that they had a dog in the inside pissed all over the floor and it smell so bad in that room never cleaned it up so I let the manager no what's going on about that room so they gave me a new room king size bed that was okay and than that I was very upset the way I had to switch rooms three times .

The office staff is very unprofessional. They were never at the front desk when needed. I was there for a month and my cleaning days were Thursdays; however, my room never got cleaned.

Ok

Affordable close to my job and clean The front office staff is rude unprofessional and not willing to help with anything. When asking questions about my account the office clerk just walked away in mid sentence. When I come to the front desk to ask questions no one is there! I have to yell HELLO

What didn’t go well? Maybe it was the fact that I had booked for 7 nights which could have lead to several months all depending on the stay. I had a 5 hour drive and wasn’t able to leave until midafternoon.The Email confirmation said check starts at 11:00 am and ends at 7:00pm . I got to the property at 6:45pm. Office door was locked but I hear talking. I call the number on the door and maintenance answered and said he be right there. He shows up and goes in the private entrance and comes back out and says the manager will let me in the entrance. I go around and she shuts the door and I knock and she opens and says we canceled your booking because you arrived too late. I say it’s 6:50 to sign says 7:00 and she slams the door in my face. I call Expedia and they do nothing and I lose the initial security deposit and sleep in my truck. I have never been treated so rudely by both the property management and Expedia customer service. I’ll never use either again.

Bathroom, especially the shower, wasn't really handicapped accessible--nothing to sit on. Once you ran out of toilet paper, you had to get your own. The final price was not what the reservation price was quoted. There was constant train noises and aircraft noises. Totally overpriced.

Nothing the picture is not what the property is The property is an old flee motel It is dirty no service

nothing everything

The room wasn't very clean rundown refrigerator wobbled bed was broke no remote for the TV air-conditioner didn't work very well the electrical outlet in the kitchenet didn't work front door looked like it was broken into a few things just way to much money for what it was

It was convenient to shopping and restaurants. My room was roach infested. They were even in the refrigerator. The location was close to a railroad and trains were constant. There was noise from airplanes throughout the day and night.

they need a major renovation, that place is rundown.

They had no clean towels for us and we stayed a week and a half with them. Floor was so dirty it turned your feet black. Was supposed to get a double bed and got one bed and a rock hard futon. Staff wasn’t friendly and seemed annoyed when you asked a question.

Exceptional

Location Room old, no shower curtain, tv didn’t work, roaches