SpringHill Suites by Marriott Seattle Downtown/South Lake Union

Had a great experience

First there was the grinding and hammering all day until 9pm. Finally complained and they said construction was ongoing daily but was supposed to stop by 5pm. Nothing they could do about it. Spare blanket was stained. Conditioner in shower was empty. Location was really rough. People homeless everywhere and some on drugs. Photos are from hotel room window of someone passed out next to garbage bin and someone graffitiing the wall. Seriously horrible experience!

The front desk staff was exceptionally helpful and friendly. The night manager was particularly warm and kind. The rooms are basic but clean and functional.

Not clean

Well, I always book a hotel for convenience. The location was ideal as everything was in walking distance. We actually walked from the train station to the hotel and found it with no problem. The room was clean, spacious and modern- no complaints. We received excellent service with a smile. Breakfast was top-notched- food was excellent and the variety was nice. Unfortunately, my husband complained that coffee was limited. We walked and caught the local bus everywhere. It was a wonderful experience at SpringHill.

We stayed her for one day prior to our cruise. It was clean and spacious, and close to everything! This is such a great deal! Definitely would stay again!

Nice room clean

An indoor pool would have been nice.

When I walked into the room , it smelled like someone had cooked some strong smelling food and the smell would not go away. The bed sheets were worn and needs to be replaced soon - and this is coming from someone that is frugal. The shower stall while clean and well maintained leaked like a sieve . No matter how tightly I closed the rolling doors water spilled out and left puddles to step out into. Popcorn ceiling speaks about how dared this place is. I m a frequent Marriott traveler , but I won’t be going to this particular Springhill Suites . It needs to be updated soon .

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good

Skip

Staff

Check in was ok. It was quick but it was busy and only one front desk was checking in. Nice lady. Staff was very friendly. Breakfast was the best I’ve had with a very busy morning. The staff was on top of it I was very impressed. I liked the basement garage felt secured.

The staff was helpful especially Alejandra. She helped with recommending places to eat. Breakfast was good with halal options like turkey sausage. The only issue was housekeeping never came on the day they were scheduled to come.

It was clean and the staff was very helpful.

The location was excellent and the property was clean.

The room was clean and comfortable. The free breakfast was good each morning. Housekeeping is every other day, so we accumulated a bit of trash, but other than that the stay was very nice and comfortable!

Staff was profesional, the breakfast variety was excellent with many different choices

The property was nice but we could not sleep due to constant banging and noise inside and outside of the hotel. Will not book here again.