Hilton Garden Inn Shreveport

Staff was exceptional, and really friendly and helpful. Bartender Steve was a hoot! Really made us feel like we were his guests. Check in was a breeze, with no surprises.

Very nice and clean. Staff was amazing!

The rooms were immaculate. The staff from the front desk, housekeeping and maintenance were pleasant, polite, and very helpful. The parking lot is well lit and spacious.

The rooms were very clean and the staff was awesome.

Our bathroom the sink drained very slow and the toilet you had to continuously hold the handle down in order for it to flush, this made the experience not the great. It would have help if when we told the person at the front desk to offer to comp some of the room considering this was something major for us.

We did get up for breakfast, but we were expecting continatial breakfast. I did not read enough of the information. The tub/shower did to have been cleaner. I need to have my name correct when I check in. The last three stays that I reserved has had me listed as Tillman Roger, my name is Roger Tillman.

Nice hotel, however there was a light shining from out side my room all night lighting up my room. The beds are like sleeping on boulders. Needless to say. Myself my wife and my son pretty much stayed awake the entire night. Can’t say that I would come back to this hotel.

The customer service was prompt, friendly clean, and helpful. They were very informative of the surrounding area.

The staff were excellent. The facilities were extremely clean. It was an excellent experience. Personal shoutout to Keondra that works the food and bar area for breakfast on the weekdays. She was extremely polite, friendly, and accommodating. My Verizon service didn’t work well, but that’s about it. I’m sure that’s not Hilton’s fault.

Sergio and Daryl were very helpful and great when I was having car trouble. They were extremely helpful. The bathroom shower fixture broke and the toilet didn't flush. My mom was staying in the same hotel and ended up using her bathroom.

That u had to pay for breakfast

Great rooms, beds and breakfast

The mirror in the room was the only thing I thought was super cute. When I got there I had to wait almost 3 hours to check in due to short of staff and rooms wasn’t ready. There was no towels in my room didn’t get any until after 11 that night. The hot water wasn’t working at all. And the beds are so hard and uncomfortable. This is the first Hilton I ever had a bad experience at.

Location and cleanliness No bad noted

Clean Location and the lobby coffee maker was broke

Every thing

Superb

Good clean room. Room was absolutely perfect

Room was clean but didn’t have any complementary breakfast

Really great service, and parking. Clean room with all the amenities needed should you forget anything home. Hair dryer etc...