Holiday Inn Express & Suites Southaven Central - Memphis by IHG

Breakfast was a little limited in variety.

There bugs in the bed and when I talked to the lady at the front desk she was very rude! Very dissatisfied!

Ms Cherri at the front desk was amazing. Our trip started off with a scheduling conflict, but she went above and beyond to to resolve the issue.

Breakfast was great and fresh,Rooms were very spacious and clean, Staff was great,especially the young lady on the 2nd shift, She has a welcoming smile and I felt very safe no matter where I park.

breakfast was good.

Everyone was so nice, and it was so clean!

The room was nice, we were able to check in with no problems, got to our room late late in the evening, the thermostat showed the temperature at 73. After four showers and being there for an hour it got to 75 degrees, The AC took the rest of the night to cool the room back to 73. And it was loud. Otherwise it was a nice stay.

Clean, quiet - we came here after leaving a terrible hotel in the area and this was exactly what we needed.

Hotel is clean however service is poor. Air conditioner cannot change the direction of fan, you cannot sit in front the table as the fan is blowing to you. It is bad. Not good to stay.

Everything was clean and staff was friendly, would definitely stay again.

The pull out couch mattress was awful. The staff was bothered by any guest asking for anything. It was not worth the price we paid to stay there.

Convenient location to Launder's Arena and restaurants

Needed towel hook/bar next to tub.

There were a couple sticky spots on the carpet, but otherwise, fantastic!!

The parking area was a little tight but we were able to park our automobile in front of our room.

The place was nice. The pool was crowded and we had front desk call and get on to us at 9 am while we were packing to check out.

It was niceee I loved everything

Dead cockroach, the room did not have power for a wile and the remote control did not work!

Superb

Availability I stay here twice a month for 3-4 days . I put medicine on my back which makes my sheets dirty and they won’t change them they say they only change bedding every other day but yet I never get any changes and I have to go to the front desk for clean towels so after this past weekend I won’t be returning