Courtyard by Marriott Southfield

It was quite and the curtain was dark enough for a good night sleep. It was very clean no bugs, no smell. The staff was excellent and helpful. Five Stars I will book again.

Amenities in bathroom were lacking for the price of the room. Nothing

Convenient It could upgrade their furniture. At a microwave to the rooms!

I booked this hotel for the indoor pool, but the days that we stayed the pool was closed.

Sink! Was stopped up! No complimentary breakfast for the price. The swimming pool, it was not circulating to be clean. Door fell off sink and leaking water! Video of t v was going in and out, maybe because of antenna issues! Elevators did not work

No comment

Elevator was broken. Pool was cloudy/filmy. Full trash bags in the hallway. Used towels and trash left in the room is was assigned. Loud A/C unit in the room. Concerned for my safety.

Exceptional

Yes the first night I was given a handy Ap room and the shower didn’t have a shower certain and water was everywhere after taking a shower so I asked for another room and was given one the following day and that room was great

Superb

The booking process was easy, the staff was very nice but the hotel itself needs some upkeep, some of the screen doors were hanging off of the outside sliding doors, our room smelled like a pack of cigarettes and in the middle of me showering the maintainance man unlocks my door and attempted to come in thank God i had the latch on the door. I asked why was he trying to come in and he stated he was told no one was in that room and he had to fix a clogged sink. I called the front desk and i was told me and my children can move to another room but the rooms that are available didnt have working air( mind you it was 98 degrees in southfield this day) so i had no choice but to let him in and drill to fix the sink which i was told would take 15min took 30, i would not be returning

Very good

Arrived at the Marriott on July 10th with fresh towels. But I didnt receive clean towels July 11th and July 12th. My room was never cleaned the 3 days I was there. My garbage was never emptied. The customer service was horrible. We ask over and over again if we could receive clean towels but they never came to our room. There is NO CONTINENTAL breakfast as this particular hotel. People are not on the same page. They have a bar and Starbucks in the inside but I never seen a bartender or a barista serving people. I think the bar is for show. I always told that it was only housekeeping on July 11th. I am not the only one complaining

Room did not seem clean, show curtain was on the couch when we arrived. There was not enough sheets, blankets or pillows for the pull out sofa bed even though we noted we would have 5 guests. Loud guests running though the halls late at night.

Superb

No ice bucket or microwave in the rooms

I did not stay I left the nightstand was full of ants

This hotel was terrible check in was terrible the front clerk was arguing with customers. The only one working. We arrived at 5pm. For check in didn't get a room till 11pm. Was told housekeeping were still cleaning rooms. When finally able to check in rooms was NEVER CLEANED in had to get another room. That room as clean but NO AIR CONDITIONER. plugs on night stand didn't work. And I had to lay on the floor just to get air in use my portable handheld fan. No we couldn't go to another hotel because of the storm and Everyone was Sold out!!!

Everything the vibe was good n Na

Na