Quality Inn Southfield - Detroit
About Quality Inn Southfield - Detroit
Located in the heart of Southfield's business district, the Quality Inn Southfield - Detroit hotel is just 15 minutes from downtown Detroit, providing convenient access to many local points of interest. All guests rooms at this hotel are equipped with curved shower rods, hair dryers, coffee makers with free coffee, microwaves, refrigerators, pillow-top mattresses, irons, ironing boards and safes. Select rooms offer upgraded features like hot tubs, sofa sleepers and wet bars. Guests of this Quality Inn Southfield - Detroit hotel can enjoy superior features like free deluxe continental breakfast, free wireless high-speed Internet access, free USA Today newspaper, free local calls and exercise room. This Michigan hotel makes working on the go easy by offering corporate travelers an array of modern conveniences including a business center, and access to copy and fax services. Two meeting rooms are available for most events and business functions. Ample parking is provided and can accommodate most vehicles. For added convenience, valet cleaning service can be requested. Popular attractions close to this Southfield, MI hotel include Henry Ford Museum, Greenfield Village living history museum, Joe Louis Arena, Cobo Center multipurpose venue and Detroit Zoo. The surrounding area offers an array of golf courses, movie theaters and unique landmarks. Many shopping centers are nearby and more than a dozen restaurants, eateries and bars can be found close to the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The service It was hot and the internet did not work.
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-The window was broken and leaking air -The A/C was not working properly On and off -Generally the hotel needs a lot of maintenance
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Very poor
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Very smelly and messy place
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Nothing Nothing
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Nothing! Elevator didn’t work Mold in the bathroom on the tub and shower curtain. WiFi didn’t work…. Could take a shower! Nothing .. they said the had WiFi it didn’t work we had to press the button while it was going up.
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Bad
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Bad
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The hotel was outdated and could use renovation. For the price and a good night sleep it's a bargin.
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Staff friendly and price was reasonable The hotel was outdated and could use renovation. For the price and a good night sleep it's a bargin.
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Excellent stay
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The property was not clean they have paper outside our door the the halls look a mess at the elevator there was trash. I would never tell anyone to stay to stay there it is a trouble place to stay.
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Availability Changing my own bed Internet and no cable TV
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Changing my own bed Internet and no cable TV
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During my stay, I experienced numerous issues, including: I was promised a first-floor room but was assigned a third-floor room instead. I had to use a freight elevator that contained gnats. The television did not work properly. The room was not as clean as it should have been. My room key stopped working repeatedly, requiring approximately 10 trips to the front desk to have it reactivated. The Wi-Fi continually disconnected. After requesting towels several times, none were delivered, and I eventually had to retrieve them myself. This experience did not meet the standards that travelers reasonably expect when booking accommodations through Expedia.I have also submitted a formal complaint to Choice Hotels regarding this property. However, because my reservation was made through Expedia, I am respectfully requesting your assistance in resolving this matter. Given the number of service failures and the inconvenience I experienced, I believe a partial refund, travel credit, or other comparable compensation would be appropriate. I have been a customer who relies on Expedia when booking travel, and I hope you will consider my request and assist in reaching a fair resolution. Thank you for your time and attention. I look forward to your response. Sincerely
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Bad
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Waited in the lobby for two hours for my reservation while 20+ were yelling and arguing with the front desk person about the inability to check in. Called booking.com to get it sorted and they ended up just canceling my reservation after the property never responded to them about the issue. Never again. Dirty and horrible customer service.
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Rom was clean, but the corridor was dirty, the trashcan was overflowing. Staff was excellent. All floors are unclean . Elevator was sticky.
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The room was terribly not clean: bathroom floor was sticky, dirty and sticky stains on carpet and night table. Called for service, but no one came to clean for the 3 days I stayed.
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1. The corners of the bathroom floor need more careful cleaning. 2. The curtain rail is loose and should be checked. 3. The air conditioner switch appears to need replacement. 4. Garbage bags were left near the elevator door and should be removed promptly. These are all minor issues, but addressing them would make the stay more pleasant for future guests. I hope these comments are received in the spirit of helping the hotel continue to improve.
