Centennial Hotel Spokane

there was a lot a lot of bugs in the room

We like staying here for the pool but beds are terrible so uncomfortable

Upon arrival our front desk host was not informative at all. She handed me a parking ticket with no instructions. I went to the parking gate and found that my ticket wouldn't work. I was driving back up to the front desk when I saw another gate on the other side and decided to try that one, and it worked. We did enjoy the location of our pet room, as it was located downstairs near grass. It was also very quiet despite the hotel being fully booked, which made a difference in enjoying our stay. The room had ample space and a nice bathroom, however the beds were very lumpy and uncomfortable and our sheets were stained with something purple. The pillows were comfortable and the pool was beautiful and well temperatured. We ordered breakfast from the restaurant, bought drinks from the coffee shop and that was satisfactory with good customer service.

Good

The room was a patio/balcony room and the only good thing was the balcony when the neighbors were not smoking, otherwise the smell would overwhelm the room. But we were able to see the 4th of July fireworks... Room smelled bad due to not having any fans in the room or bathroom, pretty sure there was literal poop on the walls of the bathroom and when we brought it to housekeeping they didnt even acknowledge it.. they moved a item in front of the "stains" and then didn't even refill the soaps we never had! I am beyond disappointed in our stay.. the list can go on! Cars were broken into the first night we stayed, thankfully we were one of the lucky ones... then the parking lot machines that apparently scan you in never worked- ended up charging me to leave the parking lot (still waiting to see refunds on that part since we paid the $30 parking...) overall not a good stay. Cant even blame the 4th of July since hotel staff was rude whenever we asked anything, never helped with items such as soap and towels. Had NO TOWELS for a 1 1/2 hours at the pool, ended up running to the room for our 2 we had and then didn't get more for the morning... apparently the $240 I paid on Expedia is now a pending charge of $499! Very disappointed in this stay and DO NOT EXPECT TO COME BACK!

Staff was great, room was clean. Great location.

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Main complaint is that the bathroom door was a sliding door and wouldn’t stay on its track. Main benefit is the location was great for fireworks. It was a very crowded weekend, but my son liked the pool.

Staff was friendly and helpful. Room was spacious and appreciated the balcony.

We booked this hotel specifically because it looked down on riverfront park,we wanted to be able to watch fireworks from our room.I called and talked to some lady at the front desk(was given the number to them from the booking site).Told her we were celebrating our 45th anniv and wanted to be able to watch them from our room.The room she said to reserve was SUPPOSED to be able to.We get to the motel and find 1 desk clerk there and 10 people in line.She was EXTREMELY slow in chking ppl in,but then left left and Xavier took over..wow in the time it took her to do 1 person he was able to help the 7 in front of me! I specifically asked him about seeing the fireworks from our rm which he assured me we could,as we have leg injuries.Well,when the fireworks started going off..not only could we NOT see them from our room but had to go all the way downstairs and outside to do so.We live in spokane so the ONLY reason we even stayed at the motel was to have the convenience of watching from our rm. I'd like to add that in the elevator there was another lady w her g-daughter,who did EXACTLY the same as I had done and was told the same.She as well lives here and said she'd only got a rm for same reason as we did..she also was not happy.No it wasnt a deal breaker but id specifically asked TWICE,told them it was our anniv and spent money on a rm. I'd like to add that the pocket door in our bathroom had a huge gap so u could see in when shut and NO LOCK for privacy(lovely if u have kids)!!!!

Very clean, beautiful rooms! Comfortable beds. Great location. Too small of a pool for the amount of rooms in the hotel. Price is pretty high

Great hotel and great location for attending concerts.

The Centennial definitely goes out of its way to make you feel welcome and deal with any issues or problems you might have. Restaurant is just average for dinner, but has a great breakfast. There are many really great restaurants within walking distance. What suggest a stay for short or long to anyone who asked.

Too many issues to list and there is no way to reach management

Our first room was GROSS!!!! Sticky tables, dirty mirrors, crumbs and fuzz on the floor and chair. They upgraded us but then we had a horrid view. It all took a LONG time as there was only one person at the front desk while people were trying to check in. Won't stay here again.

We loved our room with the balcony. We left early morning and they called us to let us know we left our wallet in the room. We were so gracious it wasn’t lost and they called us.

Clean, pool was fun and enjoyed having a bartender available, and the food was amazing. Definitely will be back.

Was in a nice spot Our food order kept getting messed up and was served raw chicken

The property was ideally located for our needs. We were in town for the USA Judo Nationals and it was held at The Podium, which was walking distance from the Centennial Hotel. The Riverfront Park, located across the street from the Centennial, was also a pleasant place for walking and entertaining our children. Rooms were decently sized and we were lucky enough to have a room with a beautiful view of the Riverfront Park and the Podium. There were also several options to enjoy restaurants that were also walking distance, or a short uber ride (or scooter ride) away. Service was prompt and professional. We had no tv service when we arrived and they sent maintenance quickly to remedy the situation. They have luxury bath and shower products and are mindful of the environment, so they use full size products that are installed in the shower and are refilled once the products are used. The room had a microwave and refrigerator which were useful. There is a restaurant/bar downstairs that catered to the many World Cup Soccer fans by showing the games during our stay. While there is not an official Starbucks on the premises, they serve Starbucks coffee in the lobby cafe. I would recommend staying here if you are in Spokane.

Clean room. Good location